Resolving Operational Conflict

This interactive seminar will help individuals understand the root of conflict and practice techniques to resolve conflict on the job to ensure positive outcomes for operational conflict. Participants will gain an understanding of the rules of conflict, the process to resolve and the benefits of collaboration.


"Great information, examples and flow! Job well done!
–M. J., case management supervisor, R3SM, Inc.

"Very informative. I enjoyed the assignments and assessments."
–Sarah Sims, associate director, Southern Miss Advancement Services