Announcements

    07.23.14 Scheduled DNS Maintenance May Effect File Share Connectivity

    Scheduled DNS Maintenance May Effect File Share Connectivity

    The university will have a scheduled maintenance on Thursday, July 24 beginning at 5p.m.  for all Gulf Coast campuses  on the domain name systems (DNS).  You may experience a brief interruption of service to network folders / file shares that reside on this storage system.

    In the event, network folders / file shares are not working properly after these changes, please contact the iTech help desk at 601.266.4357.

    07.17.14 Computer Exchange Program Now Accepting Requests

    Computer Exchange Program Now Accepting Requests

    The FY15 Computer Exchange Program is now accepting requests. Are you eligible for the CEP? View Frequently Asked Questions at http://www.usm.edu/itech/computer-exchange-program-faqs for answers to this and other questions. To request a CEP computer, complete the request form at https://soar.usm.edu. You can find the CEP request form using the left-hand menu. Follow the navigation by clicking on USM Utilities > USM iTech > Use > CEP Request.

    04/07/14 iTech Security Announcement: SPAM/Phishing E-mails

    Recently, the Southern Miss community has been receiving phishing E-mails from the “Help Desk” prompting you to “check your account” by clicking on the link. WARNING, this is SPAM. The iTech Help Desk has not sent you an email prompting you to click a link to check your account. If you have done so, please contact the iTech Help Desk as soon as possible.

     

    Phishing emails are an attempt to jeopardize your e-mail account. No one from iTech will ever ask you for your password via e-mail.  For further assistance, contact the iTech Help Desk at 601.26.4357(HELP).  Recent news and status updates can be found at www.usm.edu/itech.

     

    06.25.14 Ocean Production Freeze Scheduled from July 1 to July 7

    The university will have a planned production freeze (maintenance) to all data on www.ocean.otr.usm.edu beginning Tuesday, July 1 and ending Monday, July 7. During this planned maintenance period, no changes can be made to the contents of web pages residing on ocean.otr.usm.edu. The server and pages will be up and accessible via the web, however any changes made during that time will be lost once the maintenance window ends. Please plan your work accordingly.

     

    All scheduled outages and maintenance will have current up-to-date news on the iTech website, www.usm.edu/itech. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    6.19.14 Network Outage

    The university will have a brief network outage on Thursday, June 19 from 5:30 p.m. until 7:30 p.m.  This planned outage will cause a brief interruption to many essential systems such as SOAR, SOARFIN, internet access, faculty/ staff e-mail, and student e-mail.  These services will be unavailable in the affected buildings. Please plan your work accordingly.

     The following buildings will be affected during this outage:

    • Johnson Science Tower
    • Residence Life Maintenance Building
    • Joseph Green Hall
    • Physical Plant
    • The Hub
    • Pat Ferlise Ticket Office
    • 3-Dimensional Art Building
    • Bobbie Chain Technology Building
    • Pinehaven 

    If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).