Announcements

    03.04.14 SOARHR Downtime Scheduled for Mar. 28

    SOARHR will be down for updates Saturday, March 28, beginning at 2 a.m. and lasting no later than 11 p.m. Users will not be able to log into SOARHR during this time, and will not be able to use items in the USM HR/Payroll Self Service Items folder in SOAR.

     

    You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    02.26.15 SOAR NEWS Regarding Former Employees

    Unreported terminations are creating a growing security risk in USM's data systems. In order to mitigate this risk, on Wednesday, Feb. 18, a new purge process was initiated in SOAR. It will utilize a system of notifications and escalations sent only to signature authorities, affected user IDs, and high-level managers.

     

    This will allow reasonable time for department review and update of affected users' status with the Human Resources Department. Each level of contact provides an opportunity to preserve access or remove access for affected user IDs in SOAR.

     

    If you receive one of these notices, your prompt attention and interaction is requested in order to avoid interruption of any potentially valid user IDs' ability to access data.  Please follow the instructions as soon as possible.

     

    If you have any questions please contact AppSec@usm.edu.

    SOAR, SOARFIN and SOARHR Downtime Scheduled for Feb. 26

    SOAR, SOARFIN, and SOARHR will be down for updates Thursday night (2/26/15), starting at 8pm and lasting around 2 or 3 hours.Users will not be able to log into either system during this time. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    University VOIP Phone System Update Scheduled Feb. 28

    The University VoIP Phones system will be upgraded on Sat., Feb. 28 from 6 a.m. until 9 a.m. This update may cause a temporary interruption of service. After the update, phones will be rebooted building by building so that they can download new firmware to match the phone systems new software. While some model phones are upgrading their firmware, they will be unavailable for use. If the user interrupts the software upgrade by unplugging the phone, the phone will restart the download again from the beginning of the process.   Phone service will automatically be restored once the phone finishes downloading and installing the new firmware. All other model phones will download their new firmware quietly in the background and reboot into the version once the download is complete. 
    The following Hattiesburg Buildings will be affected : Aubrey Keith Lucas Administration Building, Ogletree Alumni House, Child Care Center, Century Park North, Century Park South, College Hall, Elizabeth C. Harkins Hall, Family Therapy Center, Forrest County Hall, George Hurst, Hickman Hall, Honors House, HPR Building, HUB Call Center, International Center, Liberal Arts Building, McLemore Hall, Pete Taylor Park Field House, Southern Hall, Trent Lott Center and Walker Science Building. 
    The following remote locations will be affected : GulfPark, GCRL, Cedar Point, Camp Shelby Police Academy, University President’s Residence 
    If you need assistance or have questions regarding this outage, contact the iTech Help Desk at 601.266.4357.

    02.19.15 Purging Former Employee Access in SOAR

    Unreported terminations are creating a growing security risk in USM’s data systems. In order to mitigate this risk, on Wednesday, Feb. 18, a new purge process will be initiated in SOAR. It will utilize a system of notifications and escalations sent only to signature authorities, affected user IDs, and high-level managers.

     

    This will allow reasonable time for department review and update of affected users’ status with the Human Resources Department. Each level of contact provides an opportunity to preserve access or remove access for affected user IDs in SOAR.

    If you receive one of these notices, your prompt attention and interaction is requested in order to avoid interruption of any potentially valid user IDs' ability to access data.  Please follow the instructions as soon as possible.

    If you have any questions please contact AppSec@usm.edu.