Announcements

    Faculty/Staff Hot Sheet Now Online

    The hot sheet is a list of services that can help you with any technology needs
    you have. From help with your email to how to reset your password, these tips will help you soar smoothly at Southern Miss.

    To view the hot sheet, go to
    www.usm.edu/itech/faculty-and-staff-hott-sheet.

    Are You Prepared?

    June 1 marked the beginning of Hurricane season. Although we’ve been fortunate with recent storms bypassing our area, we should still be prepared. According to the National Oceanic and Atmospheric Administration (NOAA), it will be near-normal with nine to 15 named storms. Of these storms, four to eight could strengthen to a hurricane with winds of 74 mph or higher, with as many as three becoming major hurricanes with winds of 111 mph or higher. Hurricane season ends on November 30.
    To download a copy of the 2012 Hurricane Safety Checklist, go to http://rdcrss.org/478qux.

    HURRICANE FAST FACTS
    • Hurricanes are strong storms that threaten life and property with their resulting hazards such as flooding, storm surge, high winds and tornadoes.
    • On average, five hurricanes strike the United States coastline every three years. Of these five, two are major hurricanes, category 3 or higher on the Saffir-Simpson Hurricane scale.
    • Today hurricanes have male and female names, but in years past, only female names were used.
    • Most hurricanes rage harmlessly in the sea.
    • Often the worst hurricane damage is caused by a storm surge, which is like a giant wall of water pushed onshore by hurricane winds.
    • When a hurricane is especially devastating, its name is permanently retired and another name replaces it.
    • Hurricanes do not occur in the South Atlantic Ocean, where the waters are too cold for them to form.
    • Hurricanes can cause problems for people in coastal areas, but can also cause damage hundreds of miles inland. In 2011, tropical storms caused devastating flooding in regions hundreds of miles from the coast in Pennsylvania and New Jersey. In 1972, Hurricane Agnes ravaged the mid-Atlantic region from central Virginia through Pennsylvania to New York.

    To make planning easier, the Red Cross has a free iPhone app that gives the location of all open Red Cross shelters. To download the app, users can visit the Apple store and search “American Red Cross Shelters.” For those without an iPhone, the same shelter information also appears on the Red Cross website. Both are refreshed with updated information every 30 minutes.

    More information about Hurricane Safety tips before, during and after the storm can be found at http://rdcrss.org/nlAfI.

    Know the Difference:
    Hurricane Watch—Hurricane conditions are a threat within 48 hours. Review your hurricane plans, keep informed and be ready to act if a warning is issued.

    Hurricane Warning—Hurricane conditions are expected within 36 hours. Complete your storm preparations and leave the area if directed to do so by authorities.

    08.17.2012 - Eagle E-mail Upgrade

    Eagle E-mail (Faculty/Staff E-mail) Upgrade

    Southern Miss is upgrading to the latest available version of “Eagle E-mail” (Exchange 2010 - e-mail and calendaring system) from our current version (2007). This upgrade will provide useful new features as well as enhancements to management of the system. Based on university test results, no impact to users is anticipated except during the move of e-mails from the old to the new system. The log in process and e-mail functions will remain the same as the old version. Go to www.usm.edu/itech/e-mail-and-calendar and click on "Exchange 2007 vs Exchange 2010 Outlook Web Access" for additional information on the upgrade process for Southern Miss.

    During the migration process over the next few weeks, e-mail users will be moved to the new system during the following schedule:

    Starting August 18:
    · Tuesday through Friday – 12:01 a.m. to 6 a.m.*
    · Weekend - Saturday 12:01 a.m. to Monday 6 a.m.*

    *A brief outage may occur if you are using e-mail during this time.

    Helpful Hints

    Please delete any unwanted e-mails and empty the trash folder.

    If you experience any e-mail issues, try restarting your computer. If there are any issues after the restart, contact the Help Desk at helpdesk@usm.edu, 601.266.4357 or enter a Help Desk work order.

    08.13.12 SOAR Update: Error Message

    There have been sporadic reports of an error message received while trying to get to the log in page for SOAR from this URL: https://soar.usm.edu/. If you experience any issues, please complete the following steps:

    1. Clear cache:
    *Open Internet Explorer.
    *Click on Tools/Internet Options.
    *Click on the General Tab.
    *Click on the Delete button under the Browsing History option.
    *Make sure these are checked:
    Temporary Internet Files
    Cookies
    History
    *Make sure this is NOT checked:
    Preserve Favorites website data
    *Click the Delete button to complete the action. This may take a few seconds to finish.

    When it allows you to proceed, please do the following:
    2. Reset the Internet Explorer settings:
    *Click the Advanced Tab.
    *Click the Reset button toward the bottom for the Reset Internet Explorer’s settings to their default condition option.
    *Wait for it to finish and close the browser.
    *Reopen Internet Explorer and log into SOAR.

    For questions concerning this issue, contact the iTech Help Desk at 601.266.HELP (4357).

    08.12.12 Eagle E-mail Upgrade Information

    The university is in the process of upgrading the latest Exchange e-mail system known as "Eagle E-mail" for faculty and staff. You should not experience any differences at this point other than a pop-upmessage asking you to “allow this website to configure” your email address server settings. Please respond by checking the box, “Don’t ask me about this website again” and clicking “Allow.” If you have any other issues, contact the Help Desk at 601.266.HELP (4357).