09/10/14 Help Desk Announces Fall Hours

    Do you need help? Are you having computer problems or logging into SOAR? The iTech Help Desk is available to faculty, staff and students at Southern Miss for technical assistance. The Help Desk is located in Cook Library on the first floor across from Starbucks. The Help Desk is open for walk-in traffic and can be reached via telephone from 8 a.m. - 5 p.m., Monday through Friday. You can visit to access the “How Do I” page for more information. 

    08.28.14 SOAR Downtime Scheduled for Saturday, August 30

    SOAR will be down for hardware updates Saturday, August 30, beginning at 8 a.m. through the end of the day. Users will not be able to log into SOAR until later than afternoon/evening.

    You can go to for up-to-date news regarding this scheduled maintenance. If you need to address an issue concerning any of these outages, contact the iTech Help Desk at 601.266.HELP (4357).


    Thank you in advance for your patience and understanding.

    08.04.14 Internet and Phone Service Interruption

    Internet and IP voiceover phone service will be interrupted for the facilities listed below Thursday, Aug. 7, through Friday, Aug. 8, for rerouting of utilities located at the construction site of Asbury Hall, the future home of the College of Nursing. The standard phone service will also be sporadically interrupted in these facilities during this timeframe.

    In addition, the communication between the fire alarm system in the building and the University Police Department will also be interrupted. If you hear a fire alarm during this shut down in one of the facilities listed below, please call the University Police Department from a cellular device at 601.266.4986.

    Facilities to be impacted on Aug. 7

    • Center for Child Development (map)
    • Clinic for Family Therapy (map)
    • Family Therapy Module 
    • Pine Haven Apartments (map)
    • The Village (map)
    • Fraternity Row 

    Facilities to be impacted Aug. 8

    • J. B. George Building (map)
    • Dubard School for Language Disorders (map)
    • Payne Center (map)
    • Reed Green Coliseum (map)
    • Pete Taylor Park (map)


    07.23.14 Scheduled DNS Maintenance May Effect File Share Connectivity

    Scheduled DNS Maintenance May Effect File Share Connectivity

    The university will have a scheduled maintenance on Thursday, July 24 beginning at 5p.m.  for all Gulf Coast campuses  on the domain name systems (DNS).  You may experience a brief interruption of service to network folders / file shares that reside on this storage system.

    In the event, network folders / file shares are not working properly after these changes, please contact the iTech help desk at 601.266.4357.

    07.17.14 Computer Exchange Program Now Accepting Requests

    Computer Exchange Program Now Accepting Requests

    The FY15 Computer Exchange Program is now accepting requests. Are you eligible for the CEP? View Frequently Asked Questions at for answers to this and other questions. To request a CEP computer, complete the request form at You can find the CEP request form using the left-hand menu. Follow the navigation by clicking on USM Utilities > USM iTech > Use > CEP Request.