Announcements

    07.16.12 Security Announcement: False Emails Regarding Payroll Processing

    Recently, members of the Southern Miss community have received phishing emails regarding payroll processing. This is SPAM. No one from the University will ever ask for personal information. That belongs to the user and should be kept safe.

    Phishing is the practice of attempting to acquire sensitive information such as usernames, passwords and/or financial details by masquerading as a trustworthy entity such as the Help Desk. Phishing is typically accomplished via emails requesting personal information or directing users to a false website or email attachments containing a virus.

    Always verify the sender of an email or the website’s credentials before opening it. If the sender or website cannot be verified, delete the message immediately.

    For further assistance, contact the iTech Help Desk at 601.266.HELP.

    Computer Exchange Program Accepts Requests

    FY13 has begun for the Computer Exchange Program! To request a CEP computer, complete the request form at https://soar.usm.edu. You can find the CEP request form using the left-hand menu. Follow the navigation by clicking on USM Utilities > USM iTech > Use > CEP Request.

    Are you eligible for the CEP? View Frequently Asked Questions at http://bit.ly/hOwKHT for answers to this and other questions.

    07.06.2012 - DNSChanger Malware Alert

    Beginning Monday, July 9, computers infected with the "DNSChanger" malware will not be able to access the internet. iTech has proactively worked on eliminating any issues that were found. To check if your computer is infected, visit http://www.dns-ok.us/. For more information about "DNSChanger," go to http://www.dcwg.org/.

    If you have any questions, contact the iTech Help Desk at 601.266.HELP (4357) or email helpdesk@usm.edu.

    06.29.12 - Scheduled Network Outage and Maintenance

    SOAR will be down for maintenance beginning at midnight, Friday, July 6 until noon, Sunday, July 8. There will be a brief disruption of service for SOAR. Please plan your work accordingly. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357) before Thursday, July 5.

    06.27.12 Scheduled Network Outage and Maintenance

    There will be a scheduled network, data and voice outage on Thursday, June 28 beginning at 10 p.m. and ending before 7 a.m. on Friday, June 29, the following morning, in various buildings across campus.

    There will be a brief disruption of service for Internet and phone access from 10 p.m. to midnight. During this outage, many essential systems such as SOAR, SOARFIN, faculty/staff email and student email will be unavailable. Please plan your work accordingly.

    Please note, all scheduled outages and maintenance will have current up-to-date news on the iTech website at www.usm.edu/itech.

    If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357) before Wednesday, June 27.

    Buildings affected by the network outage:
    Speech and Hearing Building
    Dubard School
    Payne Center
    Reed Green Coliseum
    Pete Taylor Park
    Pete Taylor Park Offices