Announcements

    University Wide Network Move to New Firewall Scheduled April 16

    The University is committed to ensuring our technology network is secure.  In an effort to resolve potential threats, ALL network services will be moved to a new firewall.  In doing so, Servers not housed in the University Technology and Data Center and any ad-hoc networks may not work after the change.  There are likely many undocumented network requirements throughout the University and we are committed to work diligently on resolving any issues as they arise. This change will take place at 9 p.m. on Thursday, April 16.

     

    If you have any issues, please contact the iTech Help Desk by phone at 601-266-HELP (4357) or email at helpdesk@usm.edu. The University is committed to ensuring our network is secure and, in some cases, a change in process may be necessary to resolve an issue.

     

    03.23.15 SPAM ALERT

    Recently, the Southern Miss community has been receiving phishing emails appearing to come from Microsoft Office 365 prompting you to “view your billing statement” by clicking on the link. This is SPAM! If you have clicked on the link, please contact the iTech Help Desk at 601.266.4357(HELP) as soon as possible.

    Departmental File Shares Scheduled Maintenance March 11 and 12

    Departmental File Shares will be down for maintenance on the evenings of Wednesday, March 11 and Thursday, March 12 from 9pm-midnight. Please be sure that all files are saved and closed at the end of these work days. Any unsaved work will be lost. 

     

    If you have any questions or need assistance, contact the iTech Help Desk at 601.266.4357 (HELP) or by email: helpdesk@usm.edu

    Computer Exchange Program Closed for FY15

    The Computer Exchange Program (CEP) is now closed due to the depletion of funds for fiscal year 2015.  We look forward to opening the FY16 request form around the end of July / first of August 2015. 

     

    Did you know that there are policies that CEP participants are required to follow? To learn more, please review the CEP Policy

     

    03.04.14 SOARHR Downtime Scheduled for Mar. 28

    SOARHR will be down for updates Saturday, March 28, beginning at 2 a.m. and lasting no later than 11 p.m. Users will not be able to log into SOARHR during this time, and will not be able to use items in the USM HR/Payroll Self Service Items folder in SOAR.

     

    You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).