Announcements

    University Wide Network Outage Scheduled Feb. 5

    The university (Hattiesburg and Gulf Coast campuses) will have an emergency network outage on Thursday, Feb. 5 from 6 -7 a.m., to restore redundancy on the Perimeter Firewalls. Access to internet and all services that require internet connectivity will be affected. These services include, but are not limited to: Email, Blackboard and Non-USM web pages.

    You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    Gulf Coast Training Session Scheduled for Microsoft Office 365 (O365)

    The university has scheduled two training sessions on Wednesday, February 11, 2015, for faculty and staff in Hattiesburg and Gulf Coast at the Long Beach campus to ask questions about Microsoft Office 365, get help, and learn about the features offered.

    Register today:

    ·   Hattiesburg training session at https://lec.usm.edu/workshops/register.php?session_id=942

    ·  Gulf Coast at the Long Beach campus training session at https://lec.usm.edu/workshops/register.php?session_id=950

     

    To view frequently asked questions and for more information about Microsoft Office 365 (O365), go to www.usm.edu/itech/microsoft-office-365.

     

    01.21.14 Microsoft Office 365 (O365) Training Scheduled

    The university has schedule two training sessions on Thursday, January 29, and Wednesday, February 11, 2015 as an opportunity for Faculty and Staff to ask questions, get help and learn about the features offered in O365.

    Register today for:

    ·         Thursday, January 29, training session at https://lec.usm.edu/workshops/register.php?session_id=941.

    ·         Wednesday, February 11 training session at https://lec.usm.edu/workshops/register.php?session_id=942

     

    To view frequently asked questions and for more information about Microsoft Office 365 (O365), go to http://www.usm.edu/itech/microsoft-office-365.

     

    01.16.14 SOAR Downtime Scheduled for Jan. 17

    SOAR will be down for updates Saturday, Jan. 17, beginning at 2 a.m. and lasting no later than 5 p.m. Users will not be able to log into SOAR during the time it is down.

    If you need to address an issue concerning the outage, contact the iTech Help Desk at 601.266.HELP (4357).

    01/14/15 Changes Coming for Eagle Backup

    The university is currently moving to a new desktop backup solution. As of February 1, 2015, the existing vendor (Copiun) for Eagle Backup (desktop backup solution) will no longer be supported. If you wish to continue with this service, you must complete the Eagle Backup Request form for accountability purposes.

    The current agreement stipulates no charge for 0 – 50GB of data. Charges for exceeding the 50GB quota will apply as follows:

    $0/mo 0-50GB

    $5/mo 50-100GB

    $10/mo 100-150GB

    $15/mo 150-200GB                                          

    $20/mo 200-250GB

    $25/mo > 250GB

     ***No charges will be assessed without a request and approval from the budget authority on the Eagle Backup Change Request form. Each budget authority receives a monthly detail of backups provisioned and their related charges, if any.***

    There will be no migration of current data. Your new backup will be fresh upon installation of the new client and from that date forward will be maintained on a 30-day retention policy.

    If you have questions or concerns, please contact the  iTech Help Desk at 601.266.4357 orhelpdesk@usm.edu.