Announcements

    02.19.13 SOAR Scheduled Outage and Maintenance

    SOAR will be down for necessary maintenance to the database beginning midnight Friday, February 22, and ending no later than Saturday, February 23, at 9 p.m. While we work to improve our services, go to www.usm.edu/itech for up-to-date news regarding this scheduled maintenance.

    If you need to address an issue concerning any of these outages, contact the iTech Help Desk at 601.266.HELP (4357).

    Thank you in advance for your patience and understanding.

    01/31/2013 Faculty and Staff Wireless Update

    With the move of students to the new “USM” wireless network successfully completed, Faculty and Staff can begin to enjoy the benefits, as well. No required registration of your device’s MAC address in SOAR and no limit of three devices for wireless access. All Wi-Fi-enabled devices, including phones and tablets, may also be configured to access the “USM” wireless network.

    To access this network, Faculty & Staff must complete a one-time configuration by first connecting to the “USM Help” network. This configuration process will only take a few minutes to complete. Once completed, you will automatically be connected to the “USM” network and directed to the Southern Miss website. Get Started today at http://www.usm.edu/itech/faculty-and-staff-wireless.

    The EagleAir network will be discontinued in about 60 days, so make the move now!

    If you need assistance to configure your device, go to the iTech website and click on Service Catalog/Connections and Accounts/Faculty and Staff Wireless (http://www.usm.edu/itech/faculty-and-staff-wireless ) or you may call the iTech Help Desk at 601.266.HELP (4357).

    Eagle Backup Service

    Eagle Backup, a workstation backup service for the university, is available to all employees who are on active directory.

    It provides users with an automatic backup of files in the computer’s “My Documents” folder and Outlook email. It will duplicate these files and email on your computer to a personal, secure location in the University Technology and Data Center without user intervention. In case of equipment failure or hard drive crash, your files will be recoverable.

    For information, visit the http://www.usm.edu/itech/workstation-back. To get started, fill out the http://www.usm.edu/itech/workstation-back-request-form.

    SOARFIN Downtime Feb. 14-21

    SOARFIN will be down for an upgrade starting at 3 p.m. Thursday, Feb. 14, through the end of day Thursday, Feb. 21. Users will not be able to log into the system until 8 a.m. Feb. 22. During that time, no requisitions, purchase orders, vendor checks or employee travel reimbursement checks will be processed, and no new GR account numbers can be provided.

    Please click on the appropriate link to see deadlines pertaining to those processes for accounts payable, budgets, computer purchases, grants, P-Card, requisition and purchase orders or travel.

    For your convenience, a temporary listserv has been set up for you to report issues or if you have questions that cannot be answered at this site, or send an email to upgradehelp@usm.edu and someone will assist you.

    01.11.13 Student Wireless Update

    The old USMStudent wireless network was discontinued as of Jan. 2, as communicated over the last few months. To access the new USM network, complete a one-time configuration by first connecting to the USM Help network. This configuration process will only take a few minutes to complete. Once done, you will automatically be connected to the USM network and directed to the Southern Miss website. You will no longer have to enter your campus ID and password each time to access the wireless network at Southern Miss. Also as an additional convenience, all Wi-Fi-enabled devices, including phones and tablets, may also be configured to access the USM wireless network.

    For information about the USMMobile network for gaming devices and other non-app enabled devices, refer to http://www.usm.edu/itech/wireless-internet-access-students and http://www.usm.edu/itech/accessibility-usmmobile-network.

    If you need assistance, go to www.usm.edu/itech/student-wireless or contact the iTech Help Desk at 601.266.HELP (4357). Faculty/staff will start using the USM network in the near future.