Point-of-contact and advocate for students, faculty and staff. Addresses, questions and concerns in an effort to help ensure customer's expectations of service are met. Assist customers of central IT services with navigating the iTech organization to get their issues resolved.
This service is provided as a core service of iTech to students, faculty, staff, guests and vendors of the university.
All Southern Miss employees, students, guests that utilize iTech services and vendors that provide services to iTech.
To request service
Requests are reported and tracked by entering a Help Desk work order.
Normal business hours: 8 a.m. - 5 p.m., Monday through Friday
Help Desk Assistance
Hours: Monday - Friday: 8 a.m. - 5 p.m.
For problems or issues, contact
Located in Cook LIbrary 103
Phone number: 601.266.HELP (4357)
Cost is dependent upon service type and may vary.