How-To's (Knowledge Base)

Service Description

The knowledge base will contain assistance with common technical issues, answers to frequently asked questions (FAQ) and help with computer configuration and setup.

 

Services Offered

Support and assistance for standard hardware and software.

 

Eligibility

All active university employees and currently enrolled students are eligible.

 

To request service

How Do I...?

 

Availability

How-To information is available online here, How Do I...? 24/7, except for scheduled maintenance periods.

 

For problems or issues, contact

Help Desk

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

Walk-In Traffic:
Monday - Friday: 8 a.m. - 5 p.m.

Phone Hours:
Monday - Thursday: 8 a.m. - 10 p.m.
Friday: 8 a.m. - 5 p.m.

Enter a Help Desk work order.

The Southern Miss network is available 24/7, except for scheduled maintenance periods. 

 

For further information

How Do I...?

 

Related charges

There are no related charges for the online knowledge base.

 

Service Owner

Nick Williams