Server Hosting and Support
Server hosting, server support and server administration services are available in The University Technology and Data Center (UTDC).
You may choose between rack space only or fully managed hardware and operating system. Server hosting is physically "housing" a server in the UTDC. Server support includes server procurement, server installation and storage solutions. Server administration includes security patching, maintenance, monitoring and backup and recovery services. The UTDC supports Windows and Linux environments and, if needed, application, Web and database support may also be purchased.
Limitations for rack space only:
- Hardware not fitting standard rack dimensions - no tower style servers
Limitations for fully managed:
- Non-standard hardware, operating system or supported packages
- Non-standard or undocumented devices or databases
All active university employees are eligible.
To request service
Requests are reported and tracked by entering a Help Desk work order.
Normal business hours: 8 a.m. - 5 p.m., Monday through Friday
After hours support as per Service Level Agreement (SLA)
Help Desk Assistance
Monday - Friday: 8 a.m. - 5 p.m.
Monday - Thursday: 8 a.m. - 10 p.m.
Friday: 8 a.m. - 5 p.m.
For problems or issues, contact
Located in Cook Library 103
Phone number: 601.266.HELP (4357)
For further information
E-mail Data Center Hosting.
Server Memorandum of Agreement (MOA) (7-page PDF)
Cost is dependent upon service type(s) and may vary.