Help Desk Services
Computer Exchange Program
The Computer Exchange Program plans to replace 500 obsolete and non-supported desktops and laptops annually with CEP desktops and laptops to ensure that faculty and staff technology needs are being met and that computers meet current standards.
Computer Purchases
Purchasing desktop and laptop computers for departments and for personal use.
Computer Standards
Provides review and recommendation of hardware specifications based on current faculty/staff request and usage.
Computer Support
Provides troubleshooting and diagnosis of laptop and desktop issues associated with hardware and software failures.
Disability Acommodations
Stations accessible to individuals with disabilities
Help Desk
Central service desk for requesting technology related assistance or information.
How-To's (Knowledge Base)
The knowledge base will contain assistance with common technical issues, answers to Frequently Asked Questions (FAQ) and help with computer configuration and setup.
Password Management
Change your password in CampusID - SOAR, SOARFIN for Faculty, Staff, Students and E-mail for Faculty/Staff Change your password in Eagle Apps ID - Student E-mail
Printer Support
Printer installation, setup, and support.
Printing Services
Print and copy in the Learning Commons on all campuses
Public Computing
Public computers are available at the Learning Commons on all campuses
Software Downloads
Software is available for free download or purchase by faculty, staff, and students.
Student Technology Services
Provides equitable access to information technology services and capabilities to students. It provides students with a bundled package of services that once was priced individually.
