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Telephone Services

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Service Description

Telephone Services provides support for: telephone services, conference calling, video conference calling, long distance codes (departmental), voicemail, 1-800 numbers, off campus telephone services, and university operator. 

Some important items to note:

  • Telephones are purchased by and continue to remain the property of iTech. 
  • Telephones must be moved by an iTech technician. 
  • Each phone requires location specific 911 information that can only be updated by an authorized technician.
  • Telephones are not interchangeable between locations.

 

Eligibility

All active university employees and currently enrolled students living in university residence halls are eligible.

 

To Request Service

For local telephone service requests such as moves, adds or changes to your existing service, or if you are having issues with your local service, please go to our Cherwell Self Service Portal and select Service Catalog > Telephony & Conferencing > Desktop Telephone.

To request to be set up as a contact in PinnWeb and/or for instructions on use, click here to send an email to IT%20Billing.

To obtain a new long distance calling code, or if you are having issues with an existing code, please go to our Cherwell Self Service Portal and select Service Catalog  > Telephony and Conferencing > Long Distance Call Code.

For conference call set up and phone rental, please access our Cherwell Self Service Portal, and select Service Catalog > Conferencing.

If you are unsure of how to address your needs, click here to send an email to IT%20Billing.

Availability

Telephones on all campuses are operational 24/7.

Support is available Monday - Friday, 8:00 a.m. - 5:00 p.m.

Services may be affected by physical location.

 

For Problems or Issues, Contact

IT%20Billing

 

For Further Information

Student Telephone Services

Faculty and Staff Telephone Services

 

Related charges

Cost is dependent upon the phone model selected and the service type needed. Costs may vary.

Long Distance Services Online Payments

 

Service Owner

Richard Campbell

 

 

 

Contact Us

iTech
Cook Library 102
118 College Drive #5181
Hattiesburg, MS 39406  

Hattiesburg Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

Contact Us

Fleming Education Center (FEC) 310
730 East Beach Boulevard
Long Beach, MS 39560

Gulf Park Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

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