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iTech
iTech:Information Technology of the University of Southern Mississppi

FAQ (Students)

(Q) Do I have phone service in my residence hall room?
(R) Yes, each residence hall room comes with one phone line. Just plug in your phone and you have access to call out for local calls.
 
(Q) How do I call the Operator?
(R) If you need basic information for campus you can call the campus operator by dialing “0” from any campus phone, if you are calling from off campus dial 601-266-1000. We also have an online directory for your convenience to look up faculty staff numbers.
 
(Q) How do I make calls from a campus phone?

(R) If you are calling an on campus number all you need to dial is the last 5 digits of the phone number (6-xxxx). If you are calling off campus you will need to dial 9+601+xxx-xxxx. You will have access to call locally within a 55 mile radius of Hattiesburg. Please hyperlink to the area call list

 
(Q) How do I make long distance phone calls from a campus phone?

(R) To place a long distance call you will need to either call collect or use a calling card. You will dail 9 to get off campus and either:

  • Dail "0" to connect to an operator to place a collect call, or
  • Follow the instructions on the calling card.
 
(Q) Why does my phone number register on Caller ID?
(R) In order to provide E-911 information to the Emergency Management District, E-911 operators and our campus police department, the university now releases outgoing Caller ID information. This means that if you place a call from the Hattiesburg campus to an off-campus number and the party you have reached has a Caller ID box, they will see the number from which you are calling. To block your Caller ID information from being released, dial 770 then 9 and the number that you are trying to reach. Please note this new service has been a combined effort of the Office of the President, the University Police, and iTech in order to ensure a higher level of security for the campus community.
 
(Q) What phone features do I have, and how do I use them?
(R) All residence hall room phones come with area calling, auto callback, call transfer (on campus only), call waiting, conference calls (up to 6 callers), hold, voicemail, call forwarding/cancel, redial, and send all calls to voicemail.