Residence Hall User Guide

Placing a call: calling an on campus number all you need to dial is the last 5 digits of the phone number (6-xxxx). If you are calling off campus you will need to dial 9+601+xxx-xxxx. You will have access to call locally within a 55 mile radius of Hattiesburg.

Automatic Telephone Codes:

Feature	Code
Automatic Callback	*5
Automatic Callback Cancel	#5
Call Forwarding All	*2
Call Forwarding Busy/No Answer	*3
Call Forwarding Cancel	#2
Hold	*4
Last Number Dialed	*9
Send All Calls to Voicemail	*1
Send All Calls Cancel	#1

Phone Tones and their meanings: Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver).

Ringing Tones

• 1 ring - A call from another extension.
• 2 rings - A call from outside or from the attendant.
• 3 rings - A priority call from another extension, or from an Automatic Callback call you placed.
• ring-ping (half ring) - A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active.

Handset Tones

• busy tone - A low-pitched tone repeated 60 times a minute; indicates the number dialed is in use.
• call waiting tone - One, two, or three beeps of high-pitched tone, not repeated; indicates an incoming call is waiting to be answered. Number of beeps designates the source: one for an internal call, two for an outside or attendant call, and three for a priority call.
• call waiting ringback tone - A ringback tone with a lower-pitched signal at the end; indicates that the extension called is busy, but the called party has been given a call waiting tone.
• confirmation tone - Three short bursts of tone; indicates a feature activation or cancellation has been accepted.
• coverage tone - One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user.
• dial tone - A continuous tone; indicates dialing can begin.
• intercept/time-out tone - An alternating high and low tone; indicates a dialing error or denial of the service requested, or a failure to dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit.
• recall dial tone - Three short bursts of tone followed by a steady dial tone; indicates the feature request has been accepted and dialing can begin.
• reorder tone - A fast busy tone repeated 120 times a minute; indicates all trunks are busy.
  ringback tone - A low-pitched tone repeated 15 times a minute; indicates the number dialed is being rung.