(Q) Do I have phone service in my residence hall room?

(A) No. Students must contact the Help Desk to activate the service, which will be charged to the student's account in the Business Office.

(Q) How do I call an Operator?

(A) For basic campus information, you can call the campus operator by dialing “0” from any campus phone, if you are calling from off campus, dial 601-266-1000. If you need to reach an external operator, you must dial 9 then "0."

(Q) How do I make calls from a campus phone?

(A) If you are calling an on campus number all you need to dial is the last 5 digits of the phone number (6-xxxx). If you are calling off campus you will need to dial 9+(area code)+xxx-xxxx. You will have access to call locally within a 55 mile radius of Hattiesburg. To access the university online directory, click here.

(Q) How do I make long distance phone calls from a campus telephone?

(A) To place a long distance call you will need to either call collect or use a calling card. You wil must dial 9 to get off campus and either:

• Dial "0" to connect to an operator to place a collect call, or
• Follow the instructions on the calling card.

(Q) Why does my phone number register on Caller ID?

(A) In order to provide E-911 information to the Emergency Management District, E-911 operators and our campus police department, the university now releases outgoing Caller ID information. This means that if you place a call from on campus to an off-campus number and the party you have reached has a Caller ID box, they will see the number from which you are calling. For directions on how to block your Caller ID please click here.

(Q) What phone features do I have, and how do I use them?

(A) All residence hall room phones come with auto callback, call transfer (on campus only), call waiting, hold, voicemail, call forwarding/cancel, redial, and send all calls to voicemail.  Please see the Residence Hall User Guide for instructions.