Casino Management Certificate

The goal of the Casino Management Certificate is to develop proficiencies in casino resort operations management. The certificate program is designed for business/non-major students interested in casino resort management careers, gaming professionals seeking professional development opportunities, hospitality and tourism professionals, and educators seeking to re-skill and expand their knowledge in casino resort management. Certification course credits can be applied toward the B.S.B.A. in Hospitality and Tourism Management (HTM), business electives for the General Business Administration major, and electives for other College of Business degree programs.

 

Endorsed by the Mississippi Casino Operators Association, the certification features a business-education partnership instructional model, iPASS® (Industry Professionals Assistance in Student Success). Courses are offered every Fall and Spring so participants can potentially complete the certification within a year. The instructional approach is hi-touch with live video conferencing interaction, project mentoring, and guest lectures by casino executives affiliated with major gaming corporations such as Caesars/Harrah’s Entertainment, MGM Resorts International, Penn National Gaming, Boyd Gaming Corporation, Ameristar, and more. Participants enjoy interactive and synergistic learning through discussion boards and communications with instructors and peers through social media technology.

 

QUALIFICATIONS

Degree-seeking students:

Non-degree seeking students:

  • Complete non-degree seeking undergraduate admissions application form
  • Submit $35.00 application fee
  • An official final high school transcript, GED, and/or institution transcript (last educational institution attended)
  • Please visit: https://online.usm.edu/programs/

 

International non-degree seeking students:

  • The International Student application form, completed front and back, with Casino Management Certification stated as the Intended Major.
  • $35.00 application fee
  • Official TOEFL or IELTS score (not required for students from English-speaking countries)
  • Official SAT or ACT score (if under the age of 21)
  • Official copies of all your transcripts and degree/diploma certificates, sent directly from the schools to the International Student and Scholar Services address
  • Copy of the pages in your passport that contain your passport number, your passport stamp, the issue date, and the expiration date
  • If the applicant has had any university or college work completed outside the United States, a professional evaluation will be required for all university/college work. Applicants may complete an online application for a professional evaluation at www.wes.org. Please request the course-by-course evaluation, and have a copy of the report sent to the International Student and Scholar Services address.
  • Please visit https://www.usm.edu/international-services for more help with the admissions process.

 

 

REQUIREMENTS

Courses offered in the certification are AACSB-accredited undergraduate courses. Certification requirements include:

  • Completion of five 3-credit hour undergraduate casino resort management courses (15 credit hours)

  • A minimum 70% pass rate for each course (grade C or better)
  • Coursework must be completed within three years from the start date of the first course taken.

 

COURSES (available online):

  • HTM 345. Customer Services Management. 3hrs. Theories and concepts of managing in a service environment, such as casinos and resorts.
  • HTM 378. Casino and Resort Operations. 3 hrs. An introduction to all aspects of casino/resort operations.
  • HTM 445. Revenue Management in Hospitality Operations. 3 hrs. Focuses on the fundamental revenue concepts and analytical techniques via hands-on coverage of computer applications to practice decision-making skills.
  • HTM 471. Regulatory, Legal and Security Aspects of Casino Operations. 3 hrs. An in-depth overview of the regulatory, legal, and security aspects of the casino/resort industry.
  • HTM 472. Casino and Resort Marketing. 3 hrs. An integrated and in-depth overview of the application of marketing concepts within the casino/resort industry.

 

 

FREQUENTLY ASKED QUESTIONS

Q. WHEN CAN I START?
  • Students may enroll in the Fall or Spring semester
Q. DO I HAVE TO TAKE THE COURSES IN ORDER?
  • Not necessarily; however, students are recommended to complete TM 378 first
Q. WHAT IS THE COST?
  • The undergraduate course fees can be found on the Business Services website, or you may call 601.266.4137.
  • Courses are all online so there are no out-of-state fees.
Q. DO I NEED ANY SPECIAL EQUIPMENT OR SOFTWARE?
  • Students can access the class through the Internet from any computer with internet access. Most courses require the use of word processing or spreadsheet software (Microsoft Office is preferred).
  • Upon enrolling, students receive a license for MS Office 365.
Q. WHO TEACHES THE COURSES?
  • The faculty are a combination of full-time faculty in the HTM program and adjunct faculty with teaching and professional expertise and experience in casino resort management.