E-Mail and Internet Access
iTech Help Desk
The iTech Help Desk is located in Cook Library on the second floor in room 209 and is open for walk-in traffic from 8 a.m. - 5 p.m., Monday through Friday. The Help Desk can be reached via telephone at 601.266.4357 (HELP) from 8 a.m. - 10 p.m., Monday through Thursday and 8 a.m. - 5p.m., on Friday. For more information, you can visit the iTech web site at eduprod.usm.edu/itech/helpdesk.
iTech offers electronic mail (e-mail) services. All current Southern Miss students, faculty and staff are eligible to receive an e-mail account at no charge. As a current Southern Miss student, faculty or staff member, you are entitled to one e-mail account, which is kept active for the entire time you are enrolled, employed or as a graduate of Southern Miss. Graduates of Southern Miss get to keep their e-mail account for life!
CampusID and Password Reset
After you have established your account and password, you can reset a lost or forgotten password by going to campusid.usm.edu. This will allow you to reset your password instantly without contacting the iTech Help Desk.
Eagle Apps ID (Students only)
After you have established your Eagle Apps e-mail account and password, you can reset a lost or forgotten password by going to eagleappsid.usm.edu. This will allow you to reset your password instantly without contacting the iTech Help Desk.
Wireless Internet Access
The University of Southern Mississippi offers students, faculty, staff and guests access to wireless LAN services. Wireless Internet access is available to students on all Southern Miss campuses. Qualified wireless users may sign up for wireless access through SOAR. Click here for instructions on how to activate your wireless account.
Students may register one PC or laptop plus one additional wireless device. Payment for wireless is made through the SOAR online billing process and will be charged to your student account.
For more information about iTech services, go to eduprod.usm.edu/itech or contact the iTech Help Desk at 601.266.4357.