Additional Announcements

 

SOAR Downtime Scheduled for Nov 15. through Nov. 20

SOAR will be down for a major upgrade starting on Wednesday, Nov. 15, at 5 p.m., and will be down until Monday morning, November 20. Users will not be able to log into SOAR or SOAR Mobile during this time. You can go to the iTech website for an up-to-date system status.

There are two things you will need to be aware of for when the system is back online:

 

1) NAVIGATION: The system will look slightly different, but an easy transition. A link to the training documentation and dates for in-person workshops will be forthcoming.

 

2) FAVORITES: With the navigation changes, many of the ‘favorites’ are no longer valid. For those navigations that did change, you can easily reset them in the new system. 

If you need to address an issue concerning the system outages, contact the iTech Help Desk at 601.266.HELP (4357).

If you need a question answered relating to the upgrade, please contact upgradehelp@usm.edu, or place a ticket with the helpdesk.