Maintenance Request for Residence Halls

If you are a current resident in the residence halls, please click the icon and follow the instructions below to create or search for a work order:


  1. To gain access after clicking the icon above, enter the Username: usm\w+ID# (your USM credentials) and the Password: CampusID password

  2. Click on "Submit Work Request" on the left side of the menu

  3. Select your building from the drop down menu

  4. Complete all boxes that have a red asterisk

  5. Enter a description of the problem in the box provided and click "Submit"

NOTE: Please submit a separate work order for each issue.

*Supported browsers for submitting a Maintenance Request Form:

  • Safari 9.1.3
  • Firefox 48.0.2
  • Internet Explorer 11
  • Chrome 53


If there is a problem with submitting your request, please call the Housing and Residence Life Maintenance office at 601.266.5404.