SOAR Downtime Scheduled for Feb. 11
SOAR will be down for maintenance on Saturday, Feb. 11, from 2 a.m. until 5 p.m. Users will not be able to log into SOAR during this time.
If you need to address an issue concerning any of the outages, contact the iTech Help Desk at 601.266.HELP (4357).
New CampusID Password System
The University of Southern Mississippi now has a new, self-service Campus ID password management portal. Please go to the log-in page and answer any five of the 25 security questions there. Once your security questions have been registered in the system, you may easily manage your account at the CampusID page.
Once answered, three of these questions will be asked of you randomly within a self-service password management portal any time you need to change your password. Prompt response to this message is requested to ensure everyone is able to manage their own passwords without requiring Help Desk assistance.
Note: Answering these questions will provide you the ability to change your own password in the event you forget the current one. Your current password is still valid, depending on the amount of time since it was last changed.
If you encounter any technical issues, please, contact the iTech HelpDesk at 601.266.4357 or visit the iTech website to enter a work order and to obtain assistance.
Beware of Tech Support Phone Scams
Please be aware that no one from iTech or technology companies will call and ask to fix your computer over the phone. These calls are attempts to compromise your system or steal your money.
If you receive such a call, please do not respond or speak with the individual; simply hang up. If you have responded, please contact the iTech Help Desk at 601.266.4357 (HELP) as soon as possible.
For more information on tech support phone scams, visit the Federal Trade Commission website.
11.23.16 Beware of Phishing/Spam Emails
Recently, the campus community has been receiving phishing emails appearing to come from Blackboard-Admin. Please be advised this is a phishing/spam email attempting to steal your account credentials. Do not open these emails or click on any links. If you have done so, please contact the Help Desk at 601.266.4357(HELP) as soon as possible.
11.11.16 Network Outage
There will be a network outage in Century Park North, Cook Library, Forrest County Hall, International Center, Southern Hall, West Football Stadium and Walker Science Building on Friday, November 11 from 2:00 – 5:00 a.m. due to network upgrades. All network access (Hardwire, Wireless, VoIP, Email) will be down throughout the building during this window.
For additional help, please contact the iTech Help Desk at 601.266.4357.