Announcements

    SOARHR and SOAR Downtime

    SOAR will be down for maintenance on Saturday, May 20, from 6 a.m. - 1 p.m. SOARHR will be down for maintenance on Sunday, May 21, from noon - 4 p.m. Users will not be able to log into these systems during the scheduled downtime.

    You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning any of the outages, contact the iTech Help Desk at 601.266.HELP (4357).

    05.16.17 University-Wide Network Update

    A yearly update for wireless authentication was performed on Monday, May 15. Please be aware that updating the certificate will cause wireless clients to prompt users to accept and install the new certificate. If unable to accept the new certificate, this can be accomplished via the Configuration Assistant Tool.

    If you have questions, contact the iTech Help Desk at 601.266.HELP (4357). 

    Security Announcement: Phishing/Spam Emails

     

    Recently, the campus community has been receiving phishing emails. The subjects of the email may include:

    •  Important Schedule Message
    •  2017 Payroll Schedule Calendar Available
    •  This is your Email Administrator

    These are intended for MALICIOUS purposes and should not be followed. Please delete questionable emails, and DO NOT click on any links contained within. If you have clicked on a link and submitted your information, it is critical that you change your password immediately.

    Phishing is the practice of attempting to acquire sensitive information such as usernames, passwords and/or financial details by masquerading as a trustworthy entity such as the Help Desk. Phishing is typically carried out by emails requesting personal information, directing users to a false website, or via an email attachment containing a virus. See here (PDF) for phishing email examples and tips on how to identify one.

    No one from the university will ever ask you for your password! This information belongs to you and should be kept safe. For further assistance, contact the iTech Help Desk immediately at 601.266.HELP.

    New Information Security Awareness Training

    The Mississippi Information Technology Services (ITS) has provided the university with access to the Information Security awareness training product, Securing the Human. This training will be required for all faculty, staff, adjuncts and student employees and will replace the current Workplace Answers Security Awareness Training. 

    On, or shortly after April 27, you will receive an email from noreply@securingthehuman.org with the reply to address awareness@usm.edu, and the subject Welcome to your Security Awareness Training Account. This email will provide you with:

    • a username
    • a temporary password (which you will need to change) 
    • a link to access your training account

    For questions regarding the training, please contact awareness@usm.edu

    Beware of Telephone Phishing Scams

    Please be aware of telephone scams that are targeting the university.  These telephone phishing scams attempt to trick you into divulging sensitive personal data. These scams may take the form of a call claiming to provide technology support, an automated message claiming that a lawsuit has been filed against you,  or even calls claiming to be from the IRS. 

    Please do not reply to unsolicited phone calls or emails from unverifiable sources. Learn more about telephone scams and telephone scammers’ techniques by visiting Federal Trade Commission Telemarketing Scams and Federal Trade Commission Tech Support Scams.

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    For further assistance, contact the iTech Help Desk immediately at 601.266.HELP.