Announcements

    Computer Exchange Program Announces Changes for FY17

    Due to university budget cuts, the Computer Exchange Gold Program will be closed effective Friday, July 1, until further notice. You may continue to purchase new computers with your department’s funds by contacting the iTech Procurement Team at computer.orders@usm.edu(link sends e-mail).

    As an alternative to the Gold program, the Computer Exchange Green Program will still be available for all faculty/staff members. With the exchange of a computer of any age and/or a service charge for refurbishment, departments may obtain a green computer under six years of age. To apply for a green computer, please navigate to the following form in SOAR: USM Utilities > USM iTech > Use > CEP Request.  

    For additional information, please review the updated Computer Exchange Program FAQs and CEP Policy. For further questions, please contact itcep@usm.edu(link sends e-mail).

    University-wide Network Outage Scheduled June 27

    There will be a university-wide network outage on Monday, June 27, from 9-11 p.m. Access to internet and all services that require internet connectivity will be affected. These services include, but are not limited to, email, Blackboard and non-USM web pages.

    If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    Scheduled Telephone Maintenance on May 26

     

    There will be a scheduled phone outage on Thursday, May 26, from 9-10:30 p.m. This scheduled outage will affect long-distance and international calls.

    If you need to address an issue concerning this outage, contact the iTech Help Desk at 601.266.HELP (4357).

    SOAR Downtime Scheduled May 26

    SOAR will be down for maintenance on Thursday, May 26, from 8 p.m.-midnight. 

     

    Users will not be able to log into SOAR during this time. You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning any of the outages, contact the iTech Help Desk at 601.266.HELP (4357).

    HR Department Number Changes in SOAR, SOARFIN and SOARHR

    On Monday, May 16, the university will make a change in SOAR, SOARHR and SOARFIN relating to a field called the “HR Department Number.” This change is necessary to facilitate future system upgrades and improve functionality.

    Previously, the HR Department Number was equated to the chartfield/budget string of a department. Once the changes are made, you will no longer use or see the HR Department Number in SOAR, SOARHR or SOARFIN. Instead, you will see the finance department number*, and in place of using the HR Department number, the systems will now use the full budget string, such as:

    Fund: 10H10

    *Department: 123456

    Program: 06000

    Project: GR12345

    The HR Department Number is currently used on several USM forms. Until new forms are disseminated, please plan to include the full budget string along with the HR Department Number until after May 15, at which time only the full budget string will be used. You will receive more information from individual departments on changes that are specific to them, but until then if you have questions, please send an email to upgradehelp@usm.edu

    There are also systems that extract data from SOAR, SOARHR, and SOARFIN, and some that send data back to those SOAR systems. If your department has a system with an interface to/from SOAR, SOARHR, or SOARFIN that contains the HR Department Number, and you have not been contacted by an iTech representative, please put in a work order with the Help Desk so we can assist you.

    SOARHR will be down for maintenance from Friday, May 13, from 5 p.m. until Monday, May 16, at 8 a.m. Users will not be able to log into SOARHR during this time and will not be able to use items  in the USM HR/Payroll Self Service Items folder in SOAR.

    You can go to the iTech website for an up-to-date system status. If you need to address an issue concerning any of the outages, contact the iTech Help Desk at 601.266.HELP (4357).