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IP Telephone 8961/9951 Feature Sheet

Cisco IP 8961/9951

Quick Reference Guide

IP Phone 8961/9951 Feature Key

COMMON PHONE TASKS
Place a call Lift the handset, or press speakerphone or headset.
Redial a number Press Redial softkey.
Switch to handset during a call Pick up the handset.
Switch to speaker or headset during a call Press Speaker phone button or Headset, then hang up the handset.
Mute and un-mute your phone Press Mute.
View your call history Press Call History > Call History.
Hold and resume a call Press Hold Call to hold. Press the Resume softkey to resume the held call.
Transfer a call to new number Press Transfer a call, enter number, and then press the button again.
Place an intercom call Press the Intercom button if available and enter a number, if needed. Speak after you hear the tone.
From a connected call, start a conference call Press Start a conference call, dial the participant, and then press the button again.
Silence the ring of an incoming call Press the Volume button down once.
SOFTKEY
All Calls List all calls.
Answer Answers a call.
Apply Confirms the edited and nonedited settings in that screen.
Call Initiates a call.
CallBack Receives notification when a busy extension becomes available.
Cancel Cancels an action or exit a screen without applying changes.
Clear List Removes all entries in a list or category
Conference Use when Conference feature is activated.
Delete Deletes an entry in a category, such as from Call History.
Details In Call History or Accessories, selects a call-history record or an accessory to view selection details.
Dial Dials a selected number.
Divert Sends or redirects a call to voicemail or to a predetermined phone number.
Edit Modifies an item, such as a name.
EditDial Edits a number before calling.
End Call Disconnects the current call or the current intercom call.
Exit Returns to the previous screen.
Forward All/Forward Off Sets up or cancels call forwarding.
Log Out Signs out of Personal Directory.
Missed Calls Lists all missed calls.
More Displays additional softkeys.
New Call Makes a new call.
Park Enables answering a call from a remote phone within the same building.
Phones Displays the phone information for a personal contact.
Play Plays ringtone.
Redial Redials the most recently dialed number.
Remove Removes a conference participant or an entry.
Resume Resumes a call on hold.
Revert Reverts back to the last applied settings (for that screen).
Save Saves the chosen settings.
Search Searches for a directory listing.
Select Selects the highlighted option.
Set Sets an option, such as a ringtone.
Setup Configures an accessory.
Show Details Shows details about the current call.
Sign In Connects to the desired network, such as Wi-Fi or VPN.
Speed Dial Dials a number using a speed-dial code.
Swap For a Transfer or Conference, toggles between two existing calls.
Transfer Use when Transfer feature is activated.
Update Updates an entry in Personal Directory.
Backspace Backspace to delete characters.
Back Back.
PHONE SCREEN ICONS
Off hook and connected call Off hook and connected call
On hook On hook
Incoming Call Incoming call
Missed Call Missed call
Placed Call Placed call
Received Call Received call
Call on hold Call on hold
Toggle On Toggle on
Message waiting Message waiting
FEATURE ICONS
(If available on your phone)
Common task for Answer, CallBack, and Speed Dial Common task, such as for Answer, CallBack, and Speed Dial
All Calls enabled All Calls enabled
Bluetooth connected Bluetooth connected
Do Not Disturb Do Not Disturb (DND) in use
Intercom Call - One Way Intercom call-one-way (whisper)
Intercom Call - Two Way Intercom call-two-way (connected)
Line Status - monitored line in use Line Status-monitored line in use
Line Status - monitored line ringing Line Status-monitored line ringing (Call Pickup only)
Line Status - monitored line in the DND Line Status-monitored line in the DND state
Mobility Mobility
Secure call Secure call
BUTTONS
Applications Applications
Contacts Contacts
Messages Messages
Headset Headset
Speakerphone Speakerphone
Mute Mute
Back Back
Release Release
Navigation pad and Select button Navigation pad and Select button
Transfer Transfer
Conference Conference
Hold Hold
Volume Volume
Feature buttons Feature buttons (left side)
Session buttons Session buttons (right side)

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