Skip navigation

iTech

Set-Up MFA via Microsoft Authenticator App and Phone Call

Before setting up, you must request iTech to enable MFA for your account by submitting a work order, calling the iTech Help Desk at 601.266.HELP(4357), or sending an email to helpdeskFREEMississippi.

This section takes you step-by-step to secure your Microsoft 365 account using the Microsoft Authenticator app and phone call. Once successfully configured, you will be able to gain access by authenticating your account using either the authentication app or a phone call.

Note: You should not use your office phone for MFA.

Step 1: Complete all steps for "Set-Up MFA via Microsoft Authenticator App."

Step 2: Sign-in to Microsoft 365 by visiting myapps.microsoft.com.
Sign in to Microsoft 365Note: You must log-in using your wEmplID@usm.edu and CampusID password. wEmplID means the letter "w" followed by your employee/student ID number. USM employee/student ID numbers are either 6 or 8 digits. Examples of wEmplID are w123456 (if your EmplID is 6-digits) and w12345678 (if your EmplID is 8-digits).

Step 3: Select the circle at the top right corner.
Enter wemplID@usm.edu and password

Note: Depending on your setting, you may see your photo or initials.

Step 4: When the below menu appears, select "View Account." View Account

Step 5: On the "Security info" tile, select "Update info."
Update info

Step 6: On the below screen, select "Add Method."
Select Additional Security Verification

Step 7: From the dropdown menu, select "Phone" and select the "Add" button.
Add a method
Step 8: Enter a phone number that is accessible off-campus and select "Next" button.

Enter accessible from off-campus phone number

Step 9: When the below screen appears, you will receive a call. Enter "#," when prompted.

Authentication phone callStep 10: Select "Done."

You're doneCongratulations! You have completed your MFA setup using both your phone and authentication app.

Contact Us

iTech
Cook Library 102
118 College Drive #5181
Hattiesburg, MS 39406  

Hattiesburg Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

Contact Us

Fleming Education Center (FEC) 310
730 East Beach Boulevard
Long Beach, MS 39560

Gulf Park Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

iTech at Southern Miss on FacebookiTech on TwitteriTech on Instagram