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Set-Up MFA via Phone Call

This section will take you step-by-step to secure your Office 365 account using a phone that is both accessible and not your office phone. As you will only be asked to authenticate off-campus, setting up MFA using your office number will prevent you from gaining access.

Step 1: Sign in to Office 365 by visiting myapps.microsoft.com. User must log-in using their wEmplID@usm.edu and their campus password.
Sign in to Office 365
Note: In the above prompt, enter your wEmplID@usm.edu. wEmplID means the letter "w" followed by your employee/student ID number. USM employee/student ID numbers are either 6 or 8 digits. Example of wEmplID are w123456 if you have a 6 digit EmplID and w12345678 if you have an 8 digit EmplID. wEmplID@usm.edu simply means your wEmplID followed by @usm.edu without spaces.

Step 2: In the below prompt, enter wEmplID@usm.edu and your university password. See notes above for further clarification of wEmplID.
Enter wemplID@usm.edu and password

Step 3: Select the "Next" button on the right.
Select next to enter more required information

Step 4: Below the "How should we contact you?" section:
a. Select "Authentication Phone" option from the first drop-down menu.
b. Enter a phone number that can receive a phone call. Office phones should not be used for this step.
c. Select "Call me" option in the "Method" section.
d. Select the "Next" button.
How to contact you with authentication
Note: The phone call option allows you to receive a phone call and authenticate directly from that call.

Step 5: You will receive an automated call to confirm that you have access to your device. Once the system has your response, via phone, the gray "Next" button will turn blue. Select the blue "Next" button.
Additional security verification step 2

Step 6: This step allows you to reduce the number of times you are asked to sign in, and your response to this prompt should reflect your preference.
Reduce the number of times you are asked to sign in

Congratulations! You have completed your MFA setup using your phone as the authentication factor.

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