Computing Resources > iTech Services

Computer Resources

Maintenance Request Procedures

Installation of specialized software and maintenance/repair of hardware is handled by a representative of USM’s Information Technology (iTech) group. Chrissy LeGaux is the onsite iTech technician at Stennis Space Center. While it is convenient to drop by and request Chrissy’s assistance with technology needs, there is a formal pathway for submitting a work order to iTech that should always be followed.

Students

  • Work order requests can be submitted via phone by calling the iTech Helpdesk (601)266-4357. Students cannot submit work requests through the online portal.

Faculty and Staff

  • For faculty and staff, work orders can be submitted online. 

All work orders should generate an email confirmation; if this does not appear, follow up by directly calling the Helpdesk to ensure that your work request has been logged. 

 

Links to iTech Services