School of Marketing
School of Marketing
The goal of the Casino Management Certificate is to develop proficiencies in casino resort operations management. The certificate program is designed for business/non-major students interested in casino resort management careers, gaming professionals seeking professional development opportunities, hospitality and tourism professionals, and educators seeking to re-skill and expand their knowledge in casino resort management. Certification course credits can be applied toward the B.S.B.A. in Hospitality and Tourism Management (HTM), business electives for the General Business Administration major, and electives for other College of Business degree programs.
Endorsed by the Mississippi Casino Operators Association, the certification features a business-education partnership instructional model, iPASS® (Industry Professionals Assistance in Student Success). Courses are offered every Fall and Spring so participants can potentially complete the certification within a year. The instructional approach is hi-touch with live video conferencing interaction, project mentoring, and guest lectures by casino executives affiliated with major gaming corporations such as Caesars/Harrah’s Entertainment, MGM Resorts International, Penn National Gaming, Boyd Gaming Corporation, Ameristar, and more. Participants enjoy interactive and synergistic learning through discussion boards and communications with instructors and peers through social media technology.
Regular University enrollment and course registration process applies.
Please visit: online.usm.edu/programs.
Non-degree seeking students:
International non-degree seeking students:
Courses offered in the certification are AACSB-accredited undergraduate courses. Certification requirements include:
HTM 345. Customer Services Management. 3hrs. Theories and concepts of managing in a service environment, such as casinos and resorts.
HTM 378. Casino and Resort Operations. 3 hrs. An introduction to all aspects of casino/resort operations.
HTM 445. Revenue Management in Hospitality Operations. 3 hrs. Focuses on the fundamental revenue concepts and analytical techniques via hands-on coverage of computer applications to practice decision-making skills.
HTM 471. Regulatory, Legal and Security Aspects of Casino Operations. 3 hrs. An in-depth overview of the regulatory, legal, and security aspects of the casino/resort industry.
HTM 472. Casino and Resort Marketing. 3 hrs. An integrated and in-depth overview of the application of marketing concepts within the casino/resort industry.
These classes are available online.
When can I start? Students may enroll in the fall or spring semester.
Do I have to take the courses in order? Not necessarily. However, students are recommended to complete TM 378 first.
What is the cost? Contact Business Services for information on undergraduate course fees.