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School of Ocean Science and Engineering

Computing Resources > iTech Services


Computer Resources

Maintenance Request Procedures

Installation of specialized software and maintenance/repair of hardware is handled by a representative of USM’s Information Technology (iTech) group. Mark%20Reid is the onsite iTech technician at Stennis Space Center. While it is convenient to drop by and request Mark’s assistance with technology needs, there is a formal pathway for submitting a work order to iTech that should always be followed.


  • Work order requests can be submitted via phone by calling the iTech Helpdesk (601)266-4357. Students cannot submit work requests through the online portal.

Faculty and Staff

  • For faculty and staff, work orders can be submitted online. 

All work orders should generate an email confirmation; if this does not appear, follow up by directly calling the Helpdesk to ensure that your work request has been logged. 


Links to iTech Services