Office of Student Ombudsman Services


The Office of Student Ombudsman and Parent Services serves as a liaison between students, parents and family, faculty and other university departments collaborating for student success. This office is a point of contact for parents and families to communicate their student’s extenuating circumstances and present concerns relative to their student’s personal wellness and academic success.    


Students, Parents and Family receive each of the following:  

  • Information about student rights, responsibilities and appeals processes
  • Best practices for communicating with faculty and other university departments
  • Guidance to facilitate navigating university policies and procedures to resolve issues that impact academic progression
  • Referrals to other campus resources appropriate for addressing student concerns and promoting student success
  • Advice regarding next steps and appropriate documentation for withdrawals (medical, administrative, late term, etc.)

 Read the Parent Letter for tips to success 


Students should attend every class session. We recognize that situations can arise affecting class attendance or submission of an assignment by its due date. It is the student's responsibility to provide an explanation to the course instructor relative to any absence(s). Course instructors state attendance policies and course requirements on the course syllabus. The decision to excuse an absence, allow make-up work, change grades or reschedule an exam is entirely at the discretion of the course instructor. If your course instructor requires documentation to substantiate your situation, complete a Request for Academic Notification.      


To obtain information, or discuss an issue affecting your progression at Southern Miss, contact us using the campus-specific information listed below. 



Alfreda Horton, Coordinator of Student Ombudsman Services

118 College Drive #5073 | Hattiesburg, MS 39406-0001

Office Location: R.C. Cook University Union - Room 221

Phone: 601.266.4025     

E-mail: or



Richard Ladner, Director of Advisement

730 East Beach Blvd. |Long Beach, MS 39560

Office Location: Hardy Hall Room 231

Phone: 228.214.3302