Common Questions

Here are some of the more common questions we are asked at the clinic:

Where are you located?

We are located on the University of Southern Mississippi's Hattiesburg campus. You can find directions here.

Does something have to be wrong with me before I seek services?

No! We work with people for many reasons: to improve relationships, to make better adjustments to life's demands, to foster personal enrichment - to name a few. Persons seeking services do not necessarily have something "wrong." Many simply desire to improve their current situations.

What are you doing to protect my confidentiality?

The confidentiality of the information you disclose is protected by state and federal law. This means that your counselor is legally prohibited from revealing this information to outside parties. To protect your privacy, we maintain confidentiality in accordance with Mississippi law and the Health Insurance Portability and Accountability Act (HIPAA). The nature of confidentiality and circumstances under which your counselor may disclose confidential information will be reviewed with you during your first appointment.

Who are your counselors?

All services at the Community Counseling and Assessment Clinic are provided by graduate students in the Counseling Psychology Program at the University of Southern Mississippi. Counselors are directly supervised by licensed or license-eligible psychologists.

How long do counseling sessions usually last?

Counseling sessions generally last 45-50 minutes. At the Community Counseling and Assessment Clinic, we make every effort to stay on schedule by beginning and ending sessions on time.

What do I need to know about payment options?

Fees for counseling services are based on a sliding scale based on income. Fees for assessment services and some of the specialty programs are fixed but kept as low as possible.

Payment is due at the time of service and must be made by cash or check. As a training clinic, we are not able to bill insurance.

What is the cancellation policy?

If you will be unable to attend a scheduled session, we ask that you call our office to cancel your appointment at least 24 hours in advance. Please be advised that you may be charged for the session if you do not provide sufficient notice.

suicide prevention lifelineWhat do I do if I have an emergency?

We do not have the resources to provide emergency services or walk-in appointments. If you have an emergency or are in immediate danger, call 911. If you are experiencing thoughts of suicide, call the National Suicide Prevention Lifeline at 800-273-8255. If you are a student at the University of Southern Mississippi and need to see someone immediately, please contact Student Counseling Services at 601-606-4357. If you are not a student and need to talk to someone right away, please contact Pine Belt Mental Healthcare Resources at 601-544-4641.