Association Office Professionals
2014-2015 Webinar Series
Page Content
Want 24/7 access to training on Excel for a low cost?
Look no further than the AOP Professional Excel Recorded Training (PERT).
6 PSP Credit Hours
PRICING
MEMBER PRICING
1 webinar $15
3 webinars for $20
4 webinar series for $25
NON-MEMBER PRICING
$25 per webinar series or package of 4 for $90
COURSE DESCRIPTIONS
Confidentiality
- Understand the meaning
- Review the definition of privacy
- Determine how to distinguish between both
- Assess situations where confidentiality applies
Coping with Upset and Angry Parents
- Understand the impact on time management
- Empathy as a means of dissipating anger
- Learn how to dissipate anger using emotional hijacking
- Review the dynamics of creating effective discussions with parents
Microsoft Word Tips and Tricks
- Learn quick ways to access applications including Word
- Review quick resizing methods
- Perform keyboard shortcuts to increase productivity
- Use smart art to enhance the visibility of names/items
- Finding the ribbon when its minimized
- How to customize the quick access toolbar
- Creating a new customized tab
Effective Business Writing I
- Using letter styles effectively
- Learn how to write clear and effective business letters
- Avoiding the use of passive voice
- Reference grammatical tools online
- Prevent the use of one of the 600 mostly commonly confused words (affect, effect; its, it’s, their, there and they’re; fewer or less, etc.)
- Effectively use acronyms
- Time Management Webinar
- Identify common tasks that waste time
- Learn about the need to be reflective in order to manage time effectively
- Understand the role of others in wasting time
- Determine how to proactively address time draining requests
Evolving Function of EO
- Understand the impact of tighter budgets on Educational Office Professionals
- Determine how to work smarter in an increasingly task filled environment
- Identify ways to use technology, organization and relationships
- Use authority questions to determine how to manage up
MS Word Tips
- Creating your own shortcuts using auto correct
- Fractional line spacing
- Adjusting font spacing
- Highlighting a field of text
- Auto date
- Reveal hidden characters
- Remove formatting
- Creating native and excel tables in word
- Sorting
- Creating bullet and numbered lists
- Styles
- Smart art, and
- Customizing the quick access toolbar.
EMAIL%20US%20WITH%20QUESTIONS%20ABOUT%20TRAINING