All University of Southern Mississippi distance education students should attempt
to resolve complaints first with the university before contacting outside agencies
If the complaint cannot be resolved at the institutional level, the student can contact
the NC-SARA portal agent (in every state but California, which is not a member state
participating in NC-SARA).
For information on the MS NC-SARA Portal agent, view the MS NC-SARA page or the MS SARA page.
The student can file a complaint using the link below
DISTANCE EDUCATION STUDENT COMPLAINT FORM
For additional information about the NC-SARA complaint process, view the NC-SARA workflow for student complaints.
If the distance education student resides in California, they will need to contact
the California Department of Consumer Affairs, as USM is a public non-profit institution.
The department's website lists their contact information and contains a link to the
print and online versions of complaint forms.
COMPLAINT INFORMATION FOR CALIFORNIA STUDENTS