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Information Security

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Cyber Incident Description

A cyber incident pertains to any unauthorized or detrimental occurrence within the digital realm, spanning from data breaches and malware infestations to online service disruptions, along with infringements upon USM Security policies, procedures, relevant laws, and regulations. These events collectively hold the potential to exert substantial impact on the University's operations and standing.


Services Offered

USM Information Security is dedicated to safeguarding the university's digital assets and preserving the confidentiality, integrity, and availability of all USM information assets. USM Information Security is responsible for establishing, implements, and maintaining the USM Information Security Program and also ensuring compliance with a range of federal and state cybersecurity policies, regulations, and laws.



All active university employees, currently enrolled students and affiliates are eligible.


To request service

Requests are reported and tracked by entering a Help Desk work order or by contacting the Help Desk at 601.266.HELP (4357).



Hours: Monday - Friday: 8 a.m. - 5 p.m.


For problems or issues, contact

iTech Help Desk

Walk-In and Phone Hours:

Monday - Friday: 8 a.m. - 5 p.m.

Located in Cook Library 102

Phone Number: 601.266.HELP (4357)

Email: helpdeskFREEMississippi

Enter a Help Desk work order.


For further information


Related charges

There are no related charges.


Service Owner

Allen Baxter

Contact Us

Cook Library 102
118 College Drive #5181
Hattiesburg, MS 39406  

Hattiesburg Campus

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Contact Us

Fleming Education Center (FEC) 310
730 East Beach Boulevard
Long Beach, MS 39560

Gulf Park Campus

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