Multi-factor authentication is an additional security layer that helps protect your
account by making it harder for others to access your account. MFA verification works
by prompting you for two pieces of identification when you sign in: something you
know (your CampusID password) and something you have (your phone).
MFA is required when you access any online application that requires your Southern
Miss CampusID credentials. Access to the campus virtual private network (VPN) also
requires MFA.
Log in using your CampusID credentials (w+ID#@usm.edu) and password.
On the "More information required" page, select Next.
You will be redirected to the MFA enrollment page. Choose the option "I want to set up a different method."
From the menu, choose "Phone" and confirm.
Then enter the phone number that you want to be called whenever you need to verify
your account. Select next. Note: If in another country besides the United States, you can select the country for which
you need to enter a number for.
You should now be receiving a phone call. It will ask you to push the # key to verify. Note: iPhone users that have turned on "Blocked Unknown Callers," this option will NOT work properly. You will need to find the number that Microsoft is calling from and
allow that number from your Blocked calls.
You can proceed to select next and done to finish the guide.
If MFA has already been registered for your account, but you wish to make changes
to the authentication method.
Log in using your CampusID credentials (w+ID#@usm.edu) and password.
Select "Security Info" on the left side menu.
From this page, you can add a sign-in method, change a phone number, or delete an
existing method.
If you have lost access to the device that is used for MFA, the iTech Help Desk will
need to reset MFA on your account. Please contact the iTech Help Desk at 601.266.HELP (4357).
Contact Us
iTech Cook Library 102 118 College Drive #5181 Hattiesburg, MS 39406