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iTech

Student Telephone Request Process

Service Description

Residence Hall Telephone Services

  • Student phone service is included in the housing rate and includes the following features: area calling, call transfer (on campus only), call waiting, conference calls, and hold.

  • Students must contact the Help Desk to activate telephone services in residence halls.
  • iTech will provide the service. Student must provide the phone (except at Century Park). Students requesting caller ID must have a caller ID capable phone or adapter.
  • Phones will be deactivated after graduation occurs for each semester.
    • No disconnect fees apply.
    • $30 relocation fee will be required if changes are made after the phone has been activated. This fee is NON-refundable.

 

Eligibility

Students residing in residence halls are eligible.

 

To request service

Students must enter a work order to activate telephone services in residence halls.  If you need assistance with entering a work order, please contact the Help Desk.

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

 

For problems or issues contact

iTech Help Desk

Walk-In and Phone Hours:

Monday - Friday: 8 a.m. - 5 p.m.

Located in Cook Library 103

Phone Number: 601.266.HELP (4357)

Email: helpdeskFREEMississippi

Enter a Help Desk work order.

 

For further information

Residence Hall Telephone Services

Residence Hall User Guide

Repairs/Moves/Adds/Changes

FAQ

Student Credit and Refund Policy

 

Related charges

Standard service is included in the student's housing rate.

$30 relocation fee will be required if charges are made after the phone has been activated. This fee is non-refundable.

No disconnect fees apply.

 

Service Owner

Paige Strickland

Contact Us

iTech
103 Cook Library
118 College Drive #5181
Hattiesburg, MS 39406  

Hattiesburg Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

Contact Us

310 Fleming Education Center (FEC)
730 East Beach Boulevard
Long Beach, MS 39560

Gulf Park Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357