Windows Upgrade

1. On your keyboard, press the Windows key and R at the same time.
2. The Run window will appear. 
3. In the box next to Open:, type winver and then select OK.
4. This will open About Windows which lists what version of Windows is installed. 

Within Windows Explorer, select "This PC" and check the C:\ drive to see how much free space it shows.

1. Select the Windows Search Bar on the bottom of your screen. 
2. Type Software Center, then select Software Center from the results column.
3. Select Updates.
4. Select Windows 11, version 24H2 x64-2025=08B. 
5. Select Install.

If your device is not joined to Active Directory, you are responsible for ensuring your computer is upgraded to Windows 11. You can check compatibility using the PC Health Check tool: https://support.microsoft.com/en-us/windows/how-to-use-the-pc-health-check-app-9c8abd9b-03ba-4e67-81ef-36f37caa7844

• It may take a day or two before the update shows up on your computer. Check to make sure you have Software Center installed. If your computer is in Active Directory, but you don't see Software Center as an available application, please contact the iTech Help Desk for troubleshooting.
• If you have a rather old device (8-10 years old), it is likely not supported to run Windows 11, and the update will not be available. It is the department's responsibility to replace the machine with one that supports Windows 11.
• When updating an Operating System, there are any number of reasons a system may fail to update. If you receive an error message, please try to make note of any relevant information it may provide and contact the iTech Help Desk for further troubleshooting.