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Transcripts

What is a transcript?

An official transcript is the reproduction of a complete, unabridged permanent academic record validated with the University seal, facsimile signature of the registrar, and date of issue. A key to the transcript is included, which contains a full statement of pertinent definitions.

Transcripts are not released when there is a financial hold on student account.

Requesting a Transcript

Currently Active Students: Request a transcript through your SOAR account by navigating to: Student Dashboard > Academics > Order Official Transcript
Former or Inactive Students: Request a transcript online: transcripts.usm.edu

Southern Miss Alumni Graduate Applicants

Southern Miss alumni applying to Graduate School at The University of Southern Mississippi DO NOT need to request a transcript online at transcripts.usm.edu.
Contact the Graduate School for transcript processing. Graduate students proceeding through Transcripts Plus will be charged and the fee is NON-REFUNDABLE.

Questions About Transcript Processing?

If you have questions regarding your transcript order you may contact the Credentials Inc. Customer Service Department. Customer Service information is below.

If you are calling about an existing order, please have your 9-character Order Number available when you call.

Credentials Inc. Customer Service
Telephone	1.847.716.3005
Hours of Operation	Monday – Thursday 7 a.m. – 8 p.m. CST/CDT Friday 7 a.m. – 6 p.m. CST/CDT
Mailing Address	Credentials Inc. 436 W. Frontage Rd, Ste 200 Northfield, IL 60093
Transcript Authorization forms should be faxed to:	The fax number in the upper right corner of the form.
The Mailing Address for Transcript Authorization forms is:	The name and address is shown in the upper left corner of the form.

Cost

Transcript: $10.00 per transcript (non-refundable), payable by Visa, MasterCard, check, or money order. Additional delivery charges may apply. See options below.

Delivery Options

FedEx

FedEx overnight charge: $23.00 (within the United States), PLUS $10 per transcript charge.
FedEx orders containing attachments are subject to longer processing times, and your transcript may take longer to deliver.
Students needing overnight delivery must submit the transcript request by 12:00 p.m. in order for the request to be processed the same day. All requests received after 12:00 p.m. will be processed the following day. Requests made on Friday will be delivered the following Monday. We do not offer Saturday delivery. FedEx transcripts cannot be delivered to PO boxes.
In an effort to provide records more securely and protect the privacy of our students’ records, the Office of the Registrar will send official transcripts via a secure electronic server in lieu of fax transcripts. Electronic transcript requests submitted prior to 12:00 p.m. on weekdays will be delivered electronically on the same day during normal processing periods.

Electronic Delivery (E-mail)

Transcripts can be emailed via Transcripts Plus to individuals, companies, or institutions. Electronic transcripts are normally sent out twice each day. Requests received by 12:00 p.m. CST will be sent the same day.
Transcripts sent to network member institutions are considered official. Students are responsible for verifying transcripts emailed to NON-member institutions will be accepted. Forwarded electronic transcripts can NOT be authenticated by USM or Transcripts Plus.

U.S. Mail

Transcripts sent by US mail directly to institutions and/or businesses are sent as 'Official' transcripts.
Students are responsible for ensuring the receiver will accept 'Issued to Student' transcripts provided in sealed envelopes.

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