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Employment and Human Resources




What:  A new Employee Assistance Program (EAP) called GuidanceResources®

Who:   All benefit eligible employees, as well as

-          Anyone in their household

-          Their dependents away at college

When: Now!

How:   Call:                800-272-7255

            TTY:               800-697-0353

            Online:   (will require Web ID COM589 to set up an account)

            App:                GuidanceNow

The GuidanceResources® program includes: 

Confidential Emotional Support

Highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:

• Anxiety, depression, stress

• Grief, loss and life adjustments

• Relationship/marital conflicts

Mental Health Counseling

In addition to unlimited access to telephonic counseling, participants also receive 3 face-to-face sessions with a local counselor for stress, depression, family and other issues.  That’s 3 sessions per person, per issue, per year. 

Work-Life Solutions

Specialists provide qualified referrals and resources for just about anything on your to-do list, such as:

• Finding child & elder care

• Hiring movers or home repair contractors

• Planning events, locating pet care

Legal Guidance

Talk to an attorney for practical assistance with your most pressing legal issues, including:

• Divorce, adoption, family law, wills, trusts & more

Need representation?  Get a free 30-min consultation and a 25% reduction in fees.

Online Support

GuidanceResources® Online is your 24/7 link to vital information, tools & support.  Log on for:

• Articles, podcasts, videos, slideshows

• On-demand training

• “Ask the Expert”- personal responses to your questions

Financial Resources

Financial experts can assist with a wide range of issues, such as:

• Retirement planning, taxes

• Relocation, mortgages, insurance

• Budgeting, debt, bankruptcy

Not sure if GuidanceResources® can help- call them and ask!


The following online webinars are available to all employees of the University through our Employee Assistance Program, Guidance Resources.


How to Deal With a Difficult Person                       Thursday, November 12th at Noon

At one time or another, we have all dealt with a difficult person. Whether they are hard to communicate with, acting defensive or just handling a situation inappropriately, interactions with difficult people can affect our confidence, mood and focus. Learning to recognize and cope with common difficult behaviors in ourselves and others can help make difficult encounters much more manageable.

Target Audience – Anyone wishing to improve their ability to communicate with others.

Register through

Session will be recorded and available for viewing through December 31, 2020 through the link above.

Giving Effective Feedback in Personal and Work Situations              Wednesday, November 18th at 3pm

Giving effective feedback is difficult. Most people avoid opportunities to give constructive feedback and give infrequent and often unhelpful positive feedback. This session addresses strategies on how to deliver effective feedback at work or at home. The training will offer multiple examples and provide participants with ample practice to learn how to give feedback that helps individuals improve performance.

Target Audience – Anyone wishing to improve their delivery of feedback.

Register through

Session will be recorded and available for viewing through December 31, 2020.

 Where are you going?  Goal Setting for Personal and Professional Success                                 Tuesday, December 1, 2020 at Noon

Goal setting gives you long-term vision and short-term motivation. The process of setting goals allows you to choose where you want to go in your personal life as well as your professional career. A life  without goals is like a road trip without a map. By knowing exactly what you want to achieve, you are less likely to get lost, and you will be happier and less frustrated along the way.
Target Audience – All employees

Register through

Session will be recorded and available for viewing through December 31, 2020.

 Did you miss one of the previously offered sessions?  We heard great feedback from both Being Accountable in Work & Life as well as Managing Your Emotions in the Workplace.  Don’t worry they were recorded as well.  Click on the session title to view on-demand (register with your email address). 

University of Southern Mississippi employees should click here to access the Fringe Benefit PDF and other Benefit Resources.

Learn more by clicking here.

Access the current Holiday Schedule here.

Contact Us

Employment and Human Resources
301 McLemore Hall (MCL)
118 College Dr. #5111
Hattiesburg, MS 39406

Hattiesburg Campus

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