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iTech

Telephone Services

Service Description

Telephone Services provides support for: telephone services, conference calling, video conference calling, long distance codes (departmental), voicemail, 1-800 numbers, off campus telephone services, phone book advertising (yellow/white pages) and university operator. 

Some important items to note:

  • Telephones are purchased by and continue to remain the property of iTech. 
  • Telephones must be moved by an iTech technician. 
  • Each phone requires location specific 911 information that can only be updated by an authorized technician.
  • Telephones are not inter-changeable between locations.

 

Eligibility

All active university employees and currently enrolled students living in university residence halls are eligible.

 

To request service

For local telephone service requests, have your department contact IT%20Billing.

To request to be set up as a contact in PinnWeb and/or for instructions on use, contact IT%20Billing.

To find out who your department contact(s) is, contact IT%20Billing.

For long distance code requests, please access our customer portal, iTech Help Desk work order, and submit the Departmental Long Distance Request under Service Request.

For conference call set up and phone rental, please access our customer portal, iTech Help Desk work order, and submit the Conference Call Request or Rent Conference Phone under Service Request.

 

Availability

Telephones on all campuses are operational 24/7.

Services may be affected by physical location.

 

For problems or issues, contact

IT%20Billing

 

For further information

Student Telephone Services

Faculty and Staff Telephone Services

 

Related charges

Cost is dependent upon the phone model selected and the service type needed and may vary.

Long Distance Services Online Payments

 

Service Owner

Richard Campbell

 

 

 

Contact Us

iTech
103 Cook Library

Hattiesburg Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357

Contact Us

310 Fleming Education Center (FEC)

Gulf Park Campus

Campus Map

Email
helpdeskFREEMississippi

Phone
601.266.4357