Student Telephone Request Process

Service Description

Residence Hall Telephone Services

  • Student phone service is included in the housing rate and includes the following features: area calling, auto callback, call transfer (on campus only), call waiting, conference calls, hold, voicemail, call forwarding/cancel, redial, caller ID and send all calls to voicemail.
  • Students must contact the Help Desk to activate telephone services in residence halls.
  • iTech will provide the service. Student must provide the phone (except at Century Park). Students requesting caller ID must have a caller ID capable phone or adapter.
  • Phones will be deactivated after graduation occurs for each semester.
    • No disconnect fees apply.
    • $30 relocation fee will be required if changes are made after the phone has been activated. This fee is NON-refundable.

 

Eligibility

Students residing in residence halls and Pinehaven are eligible.

 

To request service

Students must complete the Student Telephone Request Form to activate telephone services in residence halls.  If you need assistance with this form, please contact the Help Desk.

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

 

Availability

Should you have any problems, contact the Help Desk.

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

Hours: Monday - Friday: 8 a.m. - 5 p.m.

 

For problems or issues contact

Help Desk

Located in Cook Library 103

Phone number: 601.266.HELP (4357)

 

For further information

Residence Hall Telephone Services

Residence Hall User Guide

Repairs/Moves/Adds/Changes

FAQ

Student Credit and Refund Policy

 

Related charges

Standard service is included in the student's housing rate.

$30 relocation fee will be required if charges are made after the phone has been activated. This fee is non-refundable.

No disconnect fees apply.

 

Service Owner

Paige Strickland