Student Telephone Request Process
Service Description
Residence Hall Telephone Services
- Student phone service is included in the housing rate and includes the following features: area calling, auto callback, call transfer (on campus only), call waiting, conference calls, hold, voicemail, call forwarding/cancel, redial, caller ID and send all calls to voicemail.
- Students must contact the Help Desk to activate telephone services in residence halls.
- iTech will provide the service. Student must provide the phone (except at Century Park). Students requesting caller ID must have a caller ID capable phone or adapter.
- Activation will occur within three (3) business days of the request. Phones will be deactivated after graduation occurs for each semester.
- Note: 3-day policy excludes Century Park.
- No disconnect fees apply.
- $30 relocation fee will be required if changes are made after the phone has been activated. This fee is NON-refundable.
Eligibility
Students residing in residence halls and Pinehaven are eligible.
To request service
Students must contact the Help Desk to activate telephone services in residence halls.
Located in Cook Library 103
Phone number: 601.266.HELP (4357)
Availability
Should you have any problems, contact the Help Desk.
Located in Cook Library 103
Phone number: 601.266.HELP (4357)
Walk-In Traffic:
Monday - Friday: 8 a.m. - 5 p.m.
Phone Hours:
Monday - Thursday: 8 a.m. - 10 p.m.
Friday: 8 a.m. - 5 p.m.
For problems or issues contact
Help Desk
Located in Cook Library 103
Phone number: 601.266.HELP (4357)
For further information
Residence Hall Telephone Services
Student Credit and Refund Policy
Related charges
Standard service is included in the student's housing rate.
$30 relocation fee will be required if charges are made after the phone has been activated. This fee is non-refundable.
No disconnect fees apply.
Service Owner
Paige Strickland







