Purchasing Frequently Asked Questions
Check on the DFA Contract Page
Make sure the purchase order number is on the invoice and send it to Accounts Payable.
The department should work with Receiving to return the merchandise. It is the department’s responsibility to obtain a Return Material Authorization (RMA) from the vendor. Give the RMA to Receiving along with the merchandise and a budget string for the return shipping charges. Receiving will return the merchandise.
1. If the equipment has been tagged, you need to contact Property Accounting (266- 4439) BEFORE PACKING THE EQUIPMENT to make them aware that the equipment is being returned and receive instructions on how to return tagged USM equipment to the vendor. When requirements have been met with Property Accounting, pack the equipment and deliver it to Receiving with an RMA from the vendor.
2. Untagged merchandise/equipment - Repack the merchandise and deliver to Receiving with a RMA from the vendor. NOTE: If the item you are returning is large, you may want to coordinate with Receiving to come by and pick it up. Allow at least two days for them to come by your department to pick up the return.