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Student Health Services at Moffitt Health Center



Please read below for information about payment types and insurance.  See our FAQ section for more information on insurance and costs.

Defined as:

  1. Patients not covered under any health insurance carrier.
  2. Patients that have health insurance that is a non-participating carrier of the USM Student Health Service.
Patient acknowledges that they are responsible for the payment of all services rendered, including pharmacy services, on the day of your visit.

You must provide USM Student Health Service with a copy of your insurance card. Your insurance must be current. 100% of your services will be sent to your insurance carrier; you are only responsible for $20.00 provider fee on the day of the services. This amount must be paid on the day you visit, either by cash, check, or credit card. We can also charge the amount to your USM ID.

Once payment is determined, (co-pays, deductibles, and non-covered services) faculty/staff members will receive a statement via mailing address or campus address. Students will see any remaining charge(s) on their SOAR account.
Payment must be made before the end of the semester in order to register for the next term, receive a transcript, or receive your diploma.

The patient or responsible party agrees to pay any portion of charges that are not paid by the patient or responsible party’s insurance company. The patient also acknowledges that they are responsible for the payment of all services rendered, if not paid by the insurance company.  

Patients having health insurance with a health insurance company that USM Student Health Service does not participate with, are classified as Out of Network accounts. We will bill 100% of service charges to the insurance company; you are only responsible for $20.00 provider fee on the day of the services.

If the Out of Network insurance company does not cover all or any of the charges for the patient’s services, the patient will owe the remaining balance.  

You must provide the pharmacy with a copy of your insurance card. If they accept the insurance carrier, then they will process your claim in real time, and provide you with the co-pay. Patient acknowledges that they are responsible for the payment of the provided co-pay.

Graduate Assistant patients are required to have insurance coverage at USM. If you are participating with a separate insurance coverage, a waiver must be signed. If you do not sign the waiver, you will automatically be enrolled in the USM Student Insurance Plan. Please contact the Graduate Office at (601) 266- 4369 for more information. Additional information can be found in the 2021 USM Health Insurance Flyer or by contacting Wellfleet Insurance Group at (877) 657-5030.

You must provide USM Student Health Service with a copy of your insurance card. All services that are received at USM are covered in full with the USM Student Plan. You must also provide the pharmacy with a copy of your card. Charges may occur from the pharmacy, depending on the medication. Ask the pharmacist or pharmacy tech before filling the prescription.

Patients having health insurance will receive an EOB (Explanation of Benefits). This will be sent to the mailing address obtained by the health insurance carrier. Keep in mind, such mail may contain information on it that you consider private. Be aware that you have the option not to file services to your insurance company. This EOB will include coding for the visit along with the diagnosis. Patients have the right to ask USM Student Health Service not to file for certain visits. It is the patient’s responsibility to notify the USM Student Health Service staff not to file.

USM Student Health Service will not release any personal information without the patient’s handwritten consent. We cannot discuss any information to a parent, caregiver, friend, or anyone else requesting information without the patient’s consent. Consent forms are available at the check-in counter at USM Student Health Service.

Financial information can be discussed without consent.

We currently accept and file claims for any healthcare insurance. Such as Aetna, Assurant Health, Blue Cross Blue Shield MS and surrounding states, Cigna, HealthFirst, Humana, Tri-Care and United Health Care in our clinic. We are not considered Network Providers for some of these carriers so be sure to check with your insurance carrier before seeing one of our providers. We are currently unable to accept Medicare, Medicaid, and CHIPS.

For those with Medicare, for help finding a Medicare provider, contact the Physician Finder Line at Hattiesburg Clinic at 601-261-3518.

Additional information about the USM Student Insurance Plan can be found in the 2021 USM Health Insurance Flyer or by contacting: 

Wellfleet Insurance Company 

Wellfleet Group
PO Box 15369
Springfield, MA 01115
(877) 657-5030



*Please Note* There is no guarantee of payment from a patient’s health insurance. We file as a courtesy to our patients.

**Please Note** If your account goes unpaid, a hold will be placed on your account. This will prevent Financial Aid, registering for next term, getting transcripts, and even receiving your diploma if graduating.


Fall and Spring Semesters

8 a.m. - 5 p.m.
Thursday: 9 a.m. - 5 p.m.
Friday: 8 a.m. - 4:30 p.m.

*Pharmacy opens at 9 a.m. Monday - Friday*

Semester Breaks and Summer

Clinic and Pharmacy
Monday - Friday
9 a.m. - Noon, 1 p.m - 4 p.m.

Contact Us

Student Health Services at Moffitt Health Center
Scott Hall
118 College Drive Box #5066
Hattiesburg, MS 39406

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