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Office of Online Learning

Examity FAQ

Examity® FAQ for Instructors

Southern Miss is partnering with Examity® to assist you in your proctoring needs for your online classes. This provides another option for distance students who can’t meet at a proctoring center. Contact Susan.RaybornFREEMississippi to have your course synced with the proctoring service.

Best Practices

  • Faculty should set exam dates and times (in Central Time Zone) before the term starts and provide this schedule in the syllabus, along with a syllabus statement advising students of their proctoring options.

  • Emphasize on the syllabus students will go through Canvas to create their accounts and to schedule exams through Examity® link under the course Modules.

  • Tell students should keep track of their confirmation email and/or screen shot of registration.

  • Edit the details or unpublish your Canvas Quizzes before making the Examity® link available to students.

    • After editing and publishing your Canvas Quizzes, access the Examity® link as Instructor to ensure students are only seeing the tests you wish proctored.

    • Edit the exams to be proctored to make sure the instructions to the proctor, dates, duration and password are correct.

  • Setup your exams hosted on a publisher's site within the Examity® Dashboard early in the term.

  • It is highly recommended to scheduled your exams to be available for more than one day.

  • For those using Canvas to deliver the exams, at the beginning of the semester, new exams can be created without questions.

    • Setup the dates, duration, and password.

      • Publish the exam to have the details imported over to your Examity® Dashboard.

    • Return to edit this same Canvas quiz to creating your questions at your convenience.

  • Examity® contact person is Graham Jones,

The Instructor Tool box provides announcements and reminders to use in your course.

Yes, the proctoring fee is determined by the duration the instructor has set for the exam.

$15.00 for the first hour and $7.00 for each additional hour.
Students are charged a $5.00 late fee if scheduled within 24 hours of the exam opening date.
Mississippi charges 7% sales tax on the service.

Before you can add the Examity® external tool link, you must send an email to to request the course be synced with Examity®.  Provide the course/s and section/s.

After 24 hours, you will be able to add the Examity® external tool link -

  • Click Modules
  • Click the +Module button
  • Name the module Examity®
  • Click the + located to the right of the newly added module's name
  • Click the drop down next to Assignments to expand the list
  • Click External Tool
  • Find Examity® in the list
  • Click Add Item

Instructors should access Examity® to  ensure only those tests to be proctored are visible to students.

  • Click on the Examity® link.
  • Click the button next to Instructor
  • Click Login
  • Click the down arrow to choose your time zone.
  • Click the Courses/Exams tab.

Use these instructions to make sure your Canvas tests are setup correctly.

Use these instructions to setup tests hosted on a Publisher's site.

Publish the Examity module/link to allow students access.


It is important to know, your Exams will not live on the Examity site. Your Exams will be delivered through Canvas or the Publishers site you use for your course. The Examity Dashboard is your connection to the virtual proctors and where you provide all proctoring instructions.


  • Only the information of the Details tab of the published quiz/test is automatically imported to your Examity® Dashboard. The test still lives and is accessed through Canvas.
  • The test information will show on your Examity® Dashboard the day after the test is published.

Each semester, you are given a new Canvas course for the class you will be teaching.  This Canvas course has an unique "identifier" which is used to import your roster from SOAR.  This same "identifier" is used to import your tests and students to  Examity®.

!! Do not use the past semester's courses on your Examity® Dashboard for the new semester.

You must notify each new semester to let her know which of your courses will be using Examity® as a means of proctoring. She will make sure your Canvas course is synced and the students are imported to your Examity® Dashboard.

Scheduling Outside the Testing Window:
To schedule an exam outside the test window for a single student, send an email to the student and

Include the following information in your email:

Subject Line: University of Southern Mississippi - Permission Granted to Schedule Outside Testing Window – Student Name

Student Name:
Course Name:
Exam Name:

The dates the extension is granted:

In the email - please ask the student to call our support desk at 855-392-6489, option 1 and a support agent will be able to help schedule the student.

In addition, you must change the settings in the Canvas Quiz/exam.

The "published" quizzes/tests/exams created in Canvas will show on the Examity® portal approximately 24 hours after the test are published in Canvas.

In other words, when you publish the test in Canvas, the update of data is pushed after midnight, and the test will show in the Examity® portal the following day.

Be sure to click arrow button for examity located on the left of the name of the course to see all associated tests.

 the examity course expanded view window

If your tests live on a Publisher's site, you must use the Add Exam icon to create a Standalone test.  See "How do I setup the Exam with is hosted on a Publisher's site."

Examity imports the details of the Canvas Quiz to your Examity® Dashboard only once.

If you make changes to the Details tab of the Quiz in your Canvas course, you must go through Examity® to make the same changes to the test.

  • Click the Examity® link in your course
  • Click the Course & Exams tab
  • Click the expanding arrow to the left of the Course with the Exam
  • Click the pencil icon on the far right of the test to be edited.

By default, Examity® will import over all published tests in your Canvas course.

You must manually add a new exam, when your students must access a Publisher's site to take a test. Examity® term is a Standalone Exam.

These printable instructions will help you through the process.

By default all published Canvas quizzes will be imported to your Examity® Dashboard. It is best practice to remove any test/quizzes not being proctored on your dashboard.

  • Click Examity® to enter  as instructor
  • Setup your time zone
  • Click Courses/Exams
  • Click the arrow to the left of the course id
    • This will expand the tests associated with the course.
  • Click the trash can next to any test you do not want proctored.  This will eliminate it from Examity®, but the test will still live in Canvas.

The Canvas course ID Examity® uses to sync is located in the address bar of the browser you are using when accessing your course.

This image illistrates what it looks like to find the course ID in examity

By default, the newly published Canvas Quiz will import over to the Examity® Dashboard the following day of being published.  This import contains the information that was added to the Details tab of the Canvas Quiz.  It is not the actual quiz.

Best practice
Wait over night after publishing the Canvas Quiz to allow time for the import to complete.

NOTE: The Details of the Canvas quiz are imported only once.  If you make changes to the Details in Canvas, you must go through your Examity® link to make the changes there as well.

The Stand-alone Exam is created by you to give the Examity proctors the required information/password/rules for tests that do not live in Canvas.

No. The past courses are important to keep in order to retrieve any reports made by proctors concerning students.

Instead of deleting, take a moment to edit active status of the courses. Never edit the cnvs_id.

Using the instructions below, you can add the semester to the name of the courses or make the past courses inactive.

Use these instructions to edit your courses on your Examity® Dashboard.

It is important to provide all proctors notice of each student who requires extra time to complete the test.

  • The process requires setting up the extra time on the Canvas Quiz, by using the Moderate Quiz
  • Notice must be sent to for those students who need extra time and choose to schedule with an in-person proctor.
  • In Examity, there are 2 locations to notify the virtual proctors.
    • Edit the Exam under your Courses and Exams
    • Edit the settings for the student under the Students tab.

These instructions will walk you through the process.

The Examity® Dashboard is a central control center for each person and is user specific.

Access the Examity® link in one course will allow you to see all of your courses using Examity®.

It also provides quick access to

  • Examity® Support
    • Live Chat
    • Email
    • Phone
  • Course and Exams (all of your courses and exams)
  • Exam Status
  • Students (all of your students in active courses)
  • Reports

You can enter this information into the Special Instruction box.  In this case, make the instructions visible to both students and proctors.

  • Click the Examity® Dashboard
  • Click the Courses and Exams tab
  • Click the triangle pointing at the course
  • Click the pencil on the far right of the Exam
  • Scroll down below the Additional Rules box to find the Special Instructions
    • Have the student display the scrap paper in front of the web cam, then tear-up the paper before disconnecting with the student.
  • After you have typed in the instructions, click to Update.

There are several possibilities that could cause the error message.

  • Make sure to use either Firefox or Chrome as your internet browser. Safari and IE have added high security measures, which prevent the secure Examity® Dashboard from opening.
  • Stuck cookies could also be the cause. Clear your browser history/cookies, then restart your computer.
  • Right click the Examity® Dashboard link to open in a new window/tab.

At some point, you will receive a notification from Examity® concerning one  of your student's behavior during a test. Or one of your students may claim a technical problem with Examity® as the reason he/she missed the test.

You have the power to review the proctor's notes regarding the student's interaction prior to or during a test, by going to your Examity® Dashboard.

These instructions will walk you through the steps.

Red flagged exams will stay on the Exam Status page for 1 year.  For all other exams, they will remain on the Exam Status page for 30 days, and then an additional 30 days after this.

If requested, Examity Support can provide a direct link to an exam video as needed.

Explanation: a virtual machine, means another person, out of the view of the proctor, is accessing the same computer the student is being proctored through.

The University of Southern Mississippi uses Level 3 proctoring which makes the issues stated not relevant.

Quote from Examity®:

  • Our proctors are vigilant about looking for any other applications that are active on the student’s computer, and we would always ask the student to close a virtual machine. We would red flag and report a session if we suspected the student was using a virtual machine.

Instructors can choose to be proactive by including the following in the notes to the proctor section:

"Proctor will ask the student to open their task manager prior to beginning their exam."

The Examity proctors, or any other proctors have no clue the students are allowed extra attempts unless you specifically add those instructions.

You will see the place to write these instructions on page 3 of Editing a Canvas Test, or page 4 of the Create a Standalone Test.
Understand, the students will be charged for each time they schedule the new appointment depending on how you setup the instructions.

  • If you allow the 3 attempts within the 2 hours duration you set for the test, the students won't be charged. But you must write in the instructions, "Students are allowed 3 attempts during the 2 hour duration of time." in the Special instructions. (2 hour duration is only an example in this case)
  • If you write "Students are allowed 3 separate attempts, each allowed 2 hours for attempt." This requires students to reschedule and be charged for the new appointment. You would also be required to write Graham Jones ( our Examity admin, to let him know of this exception.
    Regardless, when students schedule within 24 hours of the test, they are charged an extra $5 for "On-demand" scheduling.


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