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Office of Online Learning

Examity FAQ

Examity® FAQ for Instructors

Southern Miss is partnering with Examity® to assist you in your proctoring needs for your online classes. This provides another option for distance students who can’t meet at a proctoring center. Contact Susan.RaybornFREEMississippi to have your course synced with the proctoring service.

Best Practices

  • Faculty should set exam dates and times (in Central Time Zone) before the term starts to provide this schedule in the syllabus, along with a syllabus statement advising students of their proctoring options and costs.

  • Emphasize on the syllabus students will go through Canvas to create their accounts and to schedule exams through Examity® link under the course Modules.

  • Students should keep track of their confirmation email and/or screen shot of registration.

  • If you are using the Canvas Quiz tool to deliver your tests, edit the details before publishing your Canvas Quizzes.

    • After editing and publishing your Canvas Quizzes, wait 24 hours to access the Examity® link as Instructor to see your Canvas Quiz Details on your Examity Dashboard.

    • Edit the exams to be proctored to make sure the security level is selected, instructions to the proctor, dates, duration and password are correct.

  • If your Exams are hosted on a publisher's site, you must create New Exam (Standalone) on your Examity® Dashboard early in the term.

  • It is highly recommended to scheduled your exams to be available for more than one day.

  • Examity® contact person is Graham Jones, gjones@examity.com.

Yes, the proctoring fee is determined by the Security Level and duration the instructor has set for the exam.

Live virtual proctoring - $15.00 for the first hour and $7.00 for each additional hour.
Plus 9.36% sales tax on the service.

Automated Premium - $6.00 regardless of the duration of the test. Plus 9.36% sales tax on the service.

Late fee - Students are charged a $5.00 late fee if scheduled within 24 hours of the exam opening date. Plus 9.36% sales tax on the service.

Send an email to Susan.Rayborn@usm.edu to request the course be synced with Examity®.  Provide the course/s and section/s.

Susan will add an Examity Online Proctoring module to your course.

The module will contain

  • USM proctoring information (editable to meet your needs)
  • Examity Dashboard link
  • Hidden link to this page
  • Video tutorial for students.
Click the Examity Dashboard link in each of your courses to begin the process of importing your roster/s and Canvas Quiz Details.
 

It is important to know, your Exams will not live on the Examity site. Your Exams will be delivered through Canvas or the Publishers site you use for your course. The Examity Dashboard is your connection to the virtual proctors and where you provide all proctoring instructions.

NOTE:

  • Only the information of the Details tab of the published quiz/test is automatically imported to your Examity® Dashboard. The test still lives and is accessed through Canvas.
  • The test information will show on your Examity® Dashboard the day after the test is published.
 

Each semester, you are given a new Canvas course for the class you will be teaching.  This Canvas course has an unique "identifier" which is used to import your roster from SOAR.  This same "identifier" is used to import your tests and students to  Examity®.

!! Do not use the past semester's courses on your Examity® Dashboard for the new semester.

You must notify Susan.Rayborn@usm.edu each new semester to let her know which of your courses will be using Examity® as a means of proctoring. She will make sure your Canvas course is synced and the students are imported to your Examity® Dashboard.

  • Click your Examity Dashboard link in the course
  • Click Exams
  • Click on the Exam the student will be taking
  • Click the button called New Scheduling Exception
  • Enter the student's name and set the dates.
  • Click to Set the Exception

In addition, you must change the settings in the Canvas Quiz/exam.

The "published" quizzes/tests/exams created in Canvas will show on the Examity® portal approximately 24 hours after the test are published in Canvas.

In other words, when you publish the test in Canvas, the update of data is pushed after midnight, and the test will show in the Examity® Dashboard the following day.

To view your Quizzes/Exams/Tests, click the Exams link located to the right of the Southern Miss logo.
Use these instructions to make sure your quizzes/exams/tests imported from Canvas are correct.

If your tests live on a Publisher's site, you must use the New Exam icon to create a Standalone test.  See "How do I setup the Exam with is hosted on a Publisher's site."

Examity imports the details of the Canvas Quiz to your Examity® Dashboard only once.

If you make changes to the Details tab of the Quiz in your Canvas course, you must go through Examity® to make the same changes to the test.

  • Click the Examity® link in your course
  • Click the Exams button
  • Click the name of the Exam

By default, Examity® will import over all published tests in your Canvas course.

You must manually add a new exam, when your students must access a Publisher's site to take a test. Examity® term is a Standalone Exam.

These printable instructions will help you through the process.

By default all published Canvas quizzes will be imported to your Examity® Dashboard. It is best practice to remove any test/quizzes not being proctored on your dashboard.

  • Click Examity® to enter  as instructor
  • Setup your time zone
  • Click Courses/Exams
  • Click the arrow to the left of the course id
    • This will expand the tests associated with the course.
  • Click the trash can next to any test you do not want proctored.  This will eliminate it from Examity®, but the test will still live in Canvas.

The Canvas course ID Examity® uses to sync is located in the address bar of the browser you are using when accessing your course.

This image illistrates what it looks like to find the course ID in examity

By default, the newly published Canvas Quiz will import over to the Examity® Dashboard the following day of being published.  This import contains the information that was added to the Details tab of the Canvas Quiz.  It is not the actual quiz.

Best practice
Wait over night after publishing the Canvas Quiz to allow time for the import to complete.

NOTE: The Details of the Canvas quiz are imported only once.  If you make changes to the Details in Canvas, you must go through your Examity® link to make the changes there as well.

The Standalone Exam, also known as New Exam, is created by you to give the Examity proctors the required information/password/rules for tests that do not live in Canvas.

No. The past courses are important to keep in order to retrieve any reports made by proctors concerning students.

Instead of deleting, take a moment to edit active status of the courses. Never edit the cnvs_id.

Using the instructions below, you can add the semester to the name of the courses or make the past courses inactive.

It is important to provide all proctors notice of each student who requires extra time to complete the test.

  • The process requires setting up the extra time on the Canvas Quiz, by using the Moderate Quiz
  • Notice must be sent to Vanessa.McCullum@usm.edu for those students who need extra time and choose to schedule with an in-person proctor.
  • In Examity,

These instructions will walk you through the process.

The Examity® Dashboard is a central control center for each person and is user specific.

Access the Examity® Dashboard link in one course will allow you to see all of your courses using Examity®.

It also provides quick access to

  • Examity® Support
    • Live Chat
    • Email
    • Phone
  • Course and Exams (all of your courses and exams)
  • Exam Status
  • Students (Test takers)
  • Reports

You can enter this information into the Special Instruction box.  In this case, make the instructions visible to both students and proctors.

  • Click the Examity® Dashboard
  • Click the Exams button
  • Click the Exam to be modified
  • Click the Instructions tab
  • Click in  the Additional Rules box to add your instructions
    • Example: Have the student display the scrap paper in front of the web cam, then tear-up the paper before disconnecting with the student.
  • After you have typed in the instructions, click to Update.

There are several possibilities that could cause the error message.

  • The Examity Dashboard must open in a new window.  This is the default setting when added to your course.  Do not change the setting.
  • Instructions to open the Examity Dashboard in a new window.

At some point, you will receive a notification from Examity® concerning one  of your student's behavior during a test. Or one of your students may claim a technical problem with Examity® as the reason he/she missed the test.

You have the power to review the proctor's notes regarding the student's interaction prior to or during a test, by going to your Examity® Dashboard.

These instructions will walk you through the steps.

Red flagged exams will stay on the Exam Status page for 1 year.  For all other exams, they will remain on the Exam Status page for 30 days, and then an additional 30 days after this.

If requested, Examity Support can provide a direct link to an exam video as needed.

Explanation: a virtual machine, means another person, out of the view of the proctor, is accessing the same computer the student is being proctored through.

When you use Live Premium proctoring makes the issues stated not relevant.

Quote from Examity®:

  • Our proctors are vigilant about looking for any other applications that are active on the student’s computer, and we would always ask the student to close a virtual machine. We would red flag and report a session if we suspected the student was using a virtual machine.

Instructors can choose to be proactive by including the following in the notes to the proctor section:

"Proctor will ask the student to open their task manager prior to beginning their exam."

The Examity proctors, or any other proctors have no clue the students are allowed extra attempts unless you specifically add those instructions.

You will see the place to write these instructions on page 3 of Editing a Canvas Test, or page 4 of the Create a Standalone Test.
Understand, the students will be charged for each time they schedule the new appointment depending on how you setup the instructions.

  • If you allow the 3 attempts within the 2 hours duration you set for the test, the students won't be charged. But you must write in the instructions, "Students are allowed 3 attempts during the 2 hour duration of time." in the Special instructions. (2 hour duration is only an example in this case)
  • If you write "Students are allowed 3 separate attempts, each allowed 2 hours for attempt." This requires students to reschedule and be charged for the new appointment. You would also be required to write Graham Jones (gjones@examity.com) our Examity admin, to let him know of this exception.
    Regardless, when students schedule within 24 hours of the test, they are charged an extra $5 for "On-demand" scheduling.

 

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Email
onlineFREEMississippi

Phone
601.266.5518