Office of Online Learning
Technical Assistance with Canvas
Page Content
Use your Student/SOAR id (ex: w123456 or w10003456) and password to log into Canvas.
LOGIN ISSUES:
- Go to Campus ID to retrieve or reset your password
- Off campus login you must set up and use the Multi-Factor Authentication.
NEED A PASSWORD:
- Contact iTech Help Desk – 601 266-HELP (4357) Monday through Friday, 8:00am to 5:00pm
CANVAS SUPPORT HOTLINE (STUDENTS)
- +1-844-880-9815
TO REPORT A TECHNICAL PROBLEM WITH A CANVAS TOOL:
- Log into Canvas to locate and click the Help&Resources? link at the bottom of the black, global navigation bar to the left of your Canvas Dashboard.
- Click Report a problem when a Canvas Tool is not working properly.
- Create your message.
- Canvas will record the browser and time of day you make the report.
TECHNICAL REQUIREMENTS